Demonstrates effective, clear and professional written and oral communication
Provides prompt and efficient service to Customers and Account Managers including the appropriate escalation of Customer’s issues and liaise with other departments and teams as required to resolve Customer issues and question
Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues
Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures
Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance
The Program Management Senior Specialist manages email marketing campaigns, acting as the bridge between product marketing, production, and development teams.
Responsibilities
Partner with product marketing managers (PMMs) in campaign ideation and intake document formulation
Collaborate with PMMs during the campaign ideation stage, gather technical requirements, confirm feasibility of ideated campaign features, define potential execution timeline
Provide strategic input on growth best practices, segmentation, and user journey optimization
Act as a consultative partner, advising PMMs on how to translate business objectives into effective owned channel strategies
Guide the PMM through the Campaign Requirement Document creation
Lead strategic transformation and process excellence initiatives across global operations, integrating Lean Six Sigma, AI, and automation to improve efficiency and customer experience.
Responsibilities
Serve as a Transformation Lead for aligned workflows, designing future-state operating models.
Spearhead customer experience agenda and elevate service models.
Use data mining and Lean Six Sigma to re-baseline metrics and reduce process variation.
Design resilience frameworks to mitigate systemic vulnerabilities.
Conduct market and industry benchmarking to align with best practices.
Requirements
Bachelor’s degree
Nice to have: Lean Six Sigma Black Belt
Nice to have: Proficiency in Prompting and using GenAI
The Accounts Receivable Manager is responsible for managing the accounts receivable function and leading the AR team to ensure accurate and timely billing, collections, cash application, account reconciliation, and reporting.
Responsibilities
Manage the full accounts receivable cycle, providing leadership, direction, coaching, and mentorship to the AR team while establishing priorities, goals, and performance expectations.
Oversee customer billing, cash application, collections, credit balances, deductions, adjustments, disputes, and account reconciliations to ensure receivables are accurate, timely, and properly supported.
Monitor accounts receivable aging, collection activity, customer payment trends, and team KPIs; identify risks and drive timely resolution of past-due balances and payment issues.
Partner with the accounting team to ensure AR transactions are properly recorded, supported, reconciled, and aligned with general ledger and financial reporting requirements.
Track invoicing and payment issues and perform root cause analysis to identify opportunities to improve business processes, customer experience, and collection effectiveness.
Requirements
Bachelor’s degree in Accounting, Finance, Business, or related field
The Quality Control Manager is responsible for leading and executing quality assurance strategies that align with organizational goals and continuous improvement initiatives, driving AQL-based quality standards and ensuring compliance with ISO requirements.
Responsibilities
Set clear expectations, priorities and direction for the Quality Control team aligned with company objectives
Foster a high-performance culture centered on accountability, ownership and continuous improvement
Drive AQL-based quality initiatives and ensure adherence to ISO standards and internal quality systems
Establish and maintain standardized processes for inspections and reporting to ensure consistency and accuracy
Develop, monitor, and analyze key quality KPIs on a daily basis to identify trends, risks and areas of vulnerability
Requirements
Bachelor’s of Science degree in Manufacturing, Engineering, or related field
Perform general labor duties to support the construction and maintenance of renewable energy projects, assisting skilled tradespeople and ensuring a safe work environment.
Responsibilities
Assist with assembly and installation of solar panels, wind turbine components, and other renewable energy infrastructure
Perform general site cleanup and organization, including debris removal, sweeping, and material handling
Dig trenches, excavate foundations, and prepare ground for construction activities using hand tools
Load and unload materials and equipment, moving them to designated areas on the job site
Operate small hand tools and power tools as directed and trained
The Electrician Foreman will lead and supervise a team of electricians on solar energy projects, ensuring safe, high-quality, and efficient electrical installations from ground-up construction to final commissioning.
Responsibilities
Supervise and mentor a team of electricians, apprentices, and laborers on solar farm construction sites.
Plan, lay out, and oversee all aspects of electrical installations, including conduit bending, cable pulling, wire termination, and equipment hook-ups (inverters, transformers, switchgear, etc.).
Read and interpret blueprints, schematics, and electrical code specifications to ensure compliant installations.
Conduct daily safety meetings, enforce safety protocols, and ensure all work is performed in accordance with OSHA and company safety standards.
Perform quality control inspections of electrical work, identifying and rectifying any deficiencies.
Requirements
Valid Journeyman Electrician license
Nice to have: Master Electrician license
Nice to have: renewable energy experience
Nice to have: heavy industrial construction experience
Lead and supervise all piping construction activities on industrial, energy, and power generation projects, ensuring safety, schedule, budget, and quality compliance.
Compensation
Competitive compensation, paid weekly.
Responsibilities
Plan, schedule, and execute piping installation activities
Supervise piping craft personnel and subcontractors
Coordinate with civil, structural, mechanical, electrical, and commissioning teams
Develop daily and weekly work plans
Monitor workforce productivity and adjust manpower allocations
Requirements
High School Diploma or equivalent
Nice to have: NCCER certification
Nice to have: OSHA 30-Hour Construction Certification
Nice to have: Associate's or Bachelor's degree in Construction Management, Engineering, or related field
Nice to have: Union and non-union labor experience