Develop and integrate high-performance system software for Cisco IOS XE platforms, including enterprise switching, routing, wireless, and IIoT products.
Responsibilities
Design, develop, and test robust, scalable software components and features
Design and develop control plane and data plane software for Cisco IOS XE products
Analyze requirements and develop effective software designs
Write clean, maintainable code and unit tests
Code, debug, test, and troubleshoot software throughout the development lifecycle
Requirements
Bachelor’s degree in Computer Science or related field
Meet the Team
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
Your Impact
Drive the stability and performance of our global network infrastructure by proactively identifying and resolving complex connectivity challenges for our enterprise customers. Orchestrate the end-to-end lifecycle of network support initiatives to ensure seamless service delivery and high customer satisfaction. Elevate the internal support ecosystem through the development of robust troubleshooting documentation and advanced diagnostic tools that simplify complex workflows. Transform network reliability by consistently meeting aggressive service-level agreements and reducing mean-time-to-resolution for critical incidents. Empower our technical teams to maintain superior operational standards through data-driven performance metrics and continuous process improvement.
Minimum Qualifications
Bachelor's degree with 7+ years of related experience, Master's degree with 4+ years of related experience or PhD with 1+ years of related work experience.
Experience with application and network protocols, including HTTP, DNS, TCP/IP, and BGP.
Experience managing cloud-based SaaS software products in a production environment.
Experience administering Linux systems, including reading system logs and checking network connectivity
Experience with automation and virtualization technologies (e.g., containers, VMware).
Preferred Qualifications
Cisco CCNA or DevNet, or Cloud (AWS) certification.
Experience leading cross-functional initiatives and foster a collaborative, customer-first work environment.
Experience strategic problem-solving, with the capacity to navigate complex technical challenges in high-pressure situations.
Experience in documenting and presenting data-backed technical insights, leading collaboration with distributed teams, meetings rigorous project deadlines, and demonstrating the technical agiligyt to master new tools and systems.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Engage with customers during the initial stages of their journey to ensure successful deployment, adoption, and value realization of the ThousandEyes platform.
Responsibilities
Deliver enablement, implementation, and optimization services
Plan and execute deployments
Configure monitoring
Document solutions
Deliver customer training
Requirements
Bachelor’s degree in computer science, engineering, information technology, or a related technical field
Responsible for end-to-end roadmap and execution for the Buying Program and Public Cloud Marketplace Product Management, bridging commercial policy with enterprise systems architecture to govern how Cisco’s software and services portfolio is quoted, transacted, fulfilled, and billed.
Compensation
The starting salary range posted for this position is $194,600.00 to $285,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
Govern how Cisco’s software and services portfolio is quoted, transacted, fulfilled, and billed
Translate sophisticated commercial models and cloud billing rules into high-impact PRDs and shipped capabilities
Define and deliver product capabilities behind Enterprise Agreements (EAs) and other buying programs
Lead value-based prioritization of the roadmap and backlog
Partner with Business, Finance, and Engineering teams to deliver capabilities for new and emerging business models
Lead reliability assessment, qualification, and failure analysis for advanced silicon photonic optical engine packages within Cisco’s Optics Supply Chain organization.
Responsibilities
Define and execute reliability assessment and qualification plans for advanced silicon photonic optical engine packages
Collaborate with design, package integration, and process engineering teams to identify and mitigate failure modes
Lead root-cause analysis on reliability test failures and field returns using advanced metrology and optical testing
Ensure optical engine reliability aligns with system-level requirements for integration into pluggable optical modules
Requirements
M.S. degree in Physics, Electrical Engineering, Materials Science, or a related technical discipline
Nice to have: Ph.D. in a related engineering field
Product Manager responsible for translating advanced networking technologies into business solutions, owning technical content, shaping roadmaps, and driving adoption.
Locations (2)
Milpitas, California, United States
San Jose, California, United States
Compensation
The starting salary range posted for this position is $154,900.00 to $225,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
Translate advanced technologies into business solutions
Create high-impact technical content including deployment guides and demos
Shape product roadmaps and validate features in lab environments
Act as technical voice of the customer and influence strategic direction
Requirements
Bachelor’s degree
Master’s degree
Nice to have: Product roadmap ownership
Nice to have: Enterprise networking solutions adoption
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