Provide onsite hardware and software support for HP printers, PCs, and networking products to customers in the Greater Ottawa Area.
Compensation
The on-target earnings (OTE) range for this role is $55,650 to $60,000 CAD annually.
Responsibilities
Primary contact for all customer related service issues
Interact with customers to ensure high satisfaction
Establish professional business relationships
Provide information to HP systems
Achieve productivity and quality goals
Requirements
Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 2-4 years of working experience in related fields or Degree holder with 1-2 years relevant working experience
Provide onsite hardware and software support for HP printers, PCs, and networking equipment to customers in the Greater Ottawa Area.
Compensation
The on-target earnings (OTE) range for this role is $55,650 to $60,000 CAD annually.
Responsibilities
Primary contact for all customer related service issues
Interact with customers to ensure high satisfaction
Establish professional business relationships
Provide information to HP systems
Achieve productivity and quality goals
Requirements
Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 2-4 years of working experience or Degree holder with 1-2 years relevant experience
Field Technical Support Representative providing onsite hardware and software support for HP Print and Personal Systems.
Compensation
The on-target earnings (OTE) range for this role is $55,650 to $60,000 CAD annually.
Responsibilities
Primary contact for all customer related service issues
Interact with customers to ensure high satisfaction
Establish professional business relationships
Provide information to HP systems
Achieve productivity and quality goals
Requirements
Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 2-4 years of experience or Degree holder with 1-2 years relevant experience
This role is responsible for leading the design, development, and optimization of embedded software and firmware for hardware products.
Compensation
The salary range for this role is $120,650 to $157,450 CAD annually
Responsibilities
Oversees the preparation and creation of instructional technical manuscripts for firmware operation.
Allocates resources to complete programming projects, and designing detailed plans to ensure firmware is functioning properly.
Leads multiple project teams of other software firmware engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms.
Manages and expands relationships with internal and outsourced development partners on firmware design and development.
Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk.
Requirements
Four-year or Graduate Degree in Computer Science, Information Systems, Electrical Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
This role is responsible for leading the design, development, and optimization of embedded software and firmware for hardware products.
Compensation
The salary range for this role is $120,650 to $157,450 CAD annually
Responsibilities
Oversees the preparation and creation of instructional technical manuscripts for firmware operation.
Allocates resources to complete programming projects, and designing detailed plans to ensure firmware is functioning properly.
Leads multiple project teams of other software firmware engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms.
Manages and expands relationships with internal and outsourced development partners on firmware design and development.
Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards; provides tangible feedback to improve product quality and mitigate failure risk.
Requirements
Four-year or Graduate Degree in Computer Science, Information Systems, Electrical Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
Segment Lead role for Hobbies Tech and OS & Devices verticals involving editing, writing, planning, and team leadership in a fast-paced environment.
Locations (2)
United States
Canada
Responsibilities
Help guide coverage strategy across core computing verticals, including operating systems (Windows, Linux, Android), consumer hardware/devices, and enthusiast DIY tech (single-board computers, microcontrollers, 3D printing).
Maintain high standards for accuracy, authority, and clarity across published content.
Manage the editorial pipeline from pitch review and topic prioritization through assignment and publication.
Lead and support a team of freelance writers, providing consistent editorial feedback and guidance.
Review writer performance and output to ensure alignment with brand voice and best practices.
Senior Technical Writer responsible for creating and maintaining developer-facing documentation for Solace’s real-time data platform, leveraging AI-assisted tools and ensuring clarity for both human readers and AI agents.
Compensation
Expected salary range for this role is from $100,000 to $130,000 per year.
Responsibilities
Create and modify customer-facing documentation for Solace event brokers, Solace Agent Mesh, APIs, and other products
Deliver documentation on release schedule using MadCap Flare (XML) and Markdown
Ensure content provides a positive experience for both human readers and AI agents
Collaborate with content providers and senior writers to update, revise, reorganize, and restructure existing documentation
Improve the style guide and enforce it through automated checks and guardrails
Senior Systems Administrator/Operations Support Specialist responsible for managing and supporting Oracle Fusion Recruiting Cloud and related HCM systems, ensuring system uptime, security, and integration with enterprise applications.
Responsibilities
Provide systems administration and operations support
Set up user access and profiles
Backup and recovery
Perform software upgrades and patches
Monitor computer workload trends
Requirements
Nice to have: distributed and networked systems
Nice to have: programming languages
Nice to have: Accessibility for Ontarians with Disability Act (AODA)
Field Technical Support RepresentativeNewHP · Ottawa, Canada
XDA - Tech Senior Editor (OS & Devices, Hobbies Tech)Valnet Tech Sites · Remote, US+1 more
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Senior Technical WriterSolace Corporation · Ottawa, Canada