Lead key initiatives across authentication, feature access, account recovery, and cross‑platform experience, while guiding the evolution of Mozilla’s payments platform.
Lead end‑to‑end delivery of key accounts initiatives, including passwordless authentication and improvements to the authentication and account recovery experience across platforms.
Manage the Mozilla Accounts and Subscription Platform product roadmap, setting clear priorities aligned to strategic goals and driving focused execution.
Guide improvements to Mozilla’s subscription platform across payments, entitlements, and metering, partnering with product teams to support their subscription offerings.
Seek out and leverage data and user insights and market research to drive impact through experimentation.
Partner closely with engineering, UX, and cross‑functional teams to maintain a focused, outcome‑driven backlog.
Lead and manage a team of customer service ambassadors, driving performance, coaching, and operational excellence for Airbnb’s Premium Support service.
Drive technical outcomes by managing and resolving complex enterprise customer billing escalations through advanced diagnosis, analysis, and troubleshooting expertise.
Drive technical outcomes by managing and resolving complex enterprise customer billing escalations through advanced diagnosis, analysis, and troubleshooting expertise.
Contribute to relationship management across several projects and stakeholders as a key technical contributor, providing technical solution strategy to business, account management, and enterprise customers.
Uncover trends in customer issues and business objectives, and proactively create innovative solutions to address them in partnership with Product and Developing teams.
Influence product direction and advocate for customer needs by translating complex technical challenges into actionable strategies for cross-functional teams like Product Management and Software Developers.
Develop an in-depth understanding of underlying architectures to determine root causes, and write code to build customized technical solutions and internal tools that scale diagnostic capabilities globally.
Requirements
Bachelor's degree in Engineering, Computer Science, a related technical field, or equivalent practical experience
Spécialiste en TI et entretien de systèmes de sécurité basé à Laval, responsable du diagnostic, de l'installation et du support des infrastructures et systèmes de sécurité.
Responsibilities
Diagnostiquer et résoudre les problèmes d’infrastructure (serveurs/services) de niveau simple à complexe des clients
Analyser les causes, réparer et documenter les incidents
Identifier et analyser des incidents récurrents afin de stabiliser les environnements
Participer à création de la documentation de référence
Participer au design des réseaux, à l’implantation, au support des systèmes de sécurités
As a Software Engineer, you will participate in the design, build, test and support of value-add technology solutions and products within the Risk Technology team.
Responsibilities
Participate in the design, build, test and support of technology solutions or enhancements to enable business capabilities in an Agile environment.
Apply an understanding of engineering best practices and participate in continuous improvement across the team.
Build an understanding of the technical landscape and the business capabilities it supports and apply critical thought to business requests.
Demonstrate agility and innovation by participating in experimentation and solicitation of early feedback.
Participate with colleagues to help frame and think deeply about problems, identifying options.
Requirements
Undergraduate degree or college diploma in related field (e.g. Engineering, Computer Science)
Nice to have: data processing frameworks
Nice to have: application integration technologies
Lead finance process transformation, standardization, and automation across Regal Rexnord’s Power Management Division, developing reporting tools, dashboards, and financial models to enhance visibility and decision‑making.
Locations (4)
Apodaca, Nuevo León, Mexico
Mexico
United States
Canada
Responsibilities
Lead finance process transformation and standardization across division
Develop and implement financial reporting tools and dashboards
Partner with plant controllers and operations teams to improve manufacturing finance processes
Support budgeting, forecasting, and long‑range financial planning
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