Oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business.
Locations (2)
Enebakk, Norway
Rjukan, Telemark, Norway
Responsibilities
Primary regional point of contact and manager for our Supercomputing-as-a-Service system
Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
Manage system startup and shutdown, including hardware replacement as necessary
Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Lead a team of technicians to deploy, diagnose, and decommission hardware in Microsoft data centers, ensuring compliance with KPIs, SLAs, and security protocols.
Compensation
Data Center Technicians M3 - The typical base pay range for this role across the U.S. is USD $75,400 - $167,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,800 - $185,300 per year.
Responsibilities
Lead and manage a team of data center technicians
Guide hardware deployments, diagnostics, and decommissions
Ensure compliance with KPIs and SLAs
Provide training and performance feedback
Coordinate task assignments and escalation
Requirements
High school diploma, GED, or equivalent
Associate degree in Computer Science or related field
Lead a team of technicians to deploy, diagnose, and decommission hardware in Microsoft data centers.
Locations (3)
Mount Pleasant, Wisconsin, United States
San Francisco Bay area, United States
New York City, New York, United States
Compensation
Data Center Technicians M3 - The typical base pay range for this role across the U.S. is USD $75,400 - $167,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $105,800 - $185,300 per year.
Responsibilities
Provide guidance on standard processes for installing, diagnosing, and decommissioning IT data center technology
Ensure compliance with Data Center policies and SLAs
Coordinate task assignments and monitor KPIs
Advise on process improvements and change management
Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.
Responsibilities
Deliver success through empowerment and accountability
Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria
Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives & Key Results (OKRs) and provide input to improve or increase efficiency
Oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business in Norway.
Locations (2)
Enebakk, Viken, Norway
Rjukan, Telemark, Norway
Responsibilities
Primary regional point of contact and manager for our Supercomputing-as-a-Service system
Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
Manage system startup and shutdown, including hardware replacement as necessary
Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Oversee the delivery, buildout, and ongoing operations of the core infrastructure and foundational technologies in support of the Supercomputing as a Service (SCaaS) business.
Locations (2)
Enebakk, Norway
Rjukan, Telemark, Norway
Responsibilities
Primary regional point of contact and manager for our Supercomputing-as-a-Service system
Oversee data center operations maintenance and sustainability, including defining processes for installing, decommissioning, troubleshooting, and diagnostics assessment
Manage system startup and shutdown, including hardware replacement as necessary
Assigns tasks to technicians and monitors progress against Key Performance Indicators (KPIs) and established Service Level Agreements (SLAs)
Ensure technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes
Requirements
BS in Computer Science
E
Konsult Cybersäkerhet | Technology Consulting | Stockholm
Manage safety and security training for technicians
Requirements
High school diploma, GED, or equivalent
Associate degree in Computer Science or related field
Nice to have: 4+ years experience supporting IT equipment
Nice to have: 3+ years experience in a production, mission‑critical 24x7x365 data center environment
Nice to have: certifications: ITIL Foundation, ASICS, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt