Seeking an ERP HR/HCM Business Analyst to support the full ERP implementation lifecycle, focusing on HR, Benefits, Time & Attendance, and Recruiting workflows in a remote environment.
Compensation
$65-70/hour (1099)
Responsibilities
Translate business requirements into functional specifications
Configure selected ERP modules in collaboration with vendor and internal teams
Lead Change Management effort
Collaborate with Implementation teams to assess the impact and scale of transformation on processes, teams, and stakeholders
Develop training materials and conduct end-user sessions
Senior Business Analyst supporting a multi-year Customer Transformation program focused on modernizing core customer operations, customer information systems, business processes, and technology capabilities.
Compensation
Rate: $80–$90/hour
Responsibilities
Support Customer Transformation initiatives related to core customer information systems, customer account data, billing, rates, payment programs, and customer operations.
Partner with business and IT stakeholders to understand current-state CIS processes, data flows, pain points, and business requirements.
Help define future-state processes and solution needs that support improved customer experience, operational efficiency, and employee enablement.
Assess how CIS changes impact upstream and downstream business areas, including finance, billing, rates, customer operations, digital channels, reporting, and integrated systems.
Support scalable solution design that aligns with business needs, customer requirements, and program objectives.
Requirements
Bachelor's degree in a related field
Nice to have: Utilities or energy industry experience
Nice to have: SAP experience in customer, billing, finance, rates, or utility-related environments
Support a multi-year Customer Transformation program focused on modernizing the customer experience through process, technology, digital channels, and ways of working.
Compensation
Rate: $57–$67/hour
Responsibilities
Support implementation of the Customer Transformation program’s product roadmap for omni-channel digital experiences
Partner with business leaders, SMEs, IT teams, service integration partners, and digital vendors to define and validate business needs
Help design scalable, customer-centered solutions that improve digital engagement and operational effectiveness
Support modernization efforts that improve customer experience, employee enablement, and adoption of new tools and ways of working
Provide strategic insight and analysis to leadership and business partners related to innovative, reliable, and efficient customer experiences
Requirements
Bachelor's degree
Nice to have: Project Management
Nice to have: Experience with utility, energy, or regulated industry environments
Nice to have: Experience supporting customer transformation, digital transformation, customer experience, or product roadmap initiatives
Nice to have: Experience with web self-service, mobile applications, chatbots, customer alerts, digital channels, or omni-channel customer platforms
Support a large-scale Learning Management System (LMS) transformation initiative by defining business requirements, evaluating processes, designing solutions, and coordinating testing activities.
Responsibilities
Gather, document, and maintain business requirements, user stories, process flows, and functional specifications
Document current-state and future-state business processes
Analyze current workflows and conduct time studies to identify process improvement and automation opportunities
Partner with business stakeholders, technology teams, and vendors to design and implement scalable solutions
Develop and execute functional testing, integration testing, and user acceptance testing (UAT)
Requirements
Bachelor's degree in Business, Information Systems, Learning & Development, Human Resources, Education, or a related field
Lead PLM transformation initiatives supporting global Manufacturing Engineering processes, leveraging AI and Generative AI to improve knowledge management, process analysis, documentation, automation, and engineering decision-making.
Responsibilities
Lead PLM transformation initiatives supporting global Manufacturing Engineering processes
Leverage AI and Generative AI to improve knowledge management, process analysis, documentation, automation, and engineering decision-making
Capture and transform critical manufacturing expertise into structured, searchable, and reusable knowledge assets
Support PLM integrations across Teamcenter X, manufacturing applications, enterprise platforms, and legacy systems
Partner with Manufacturing Engineering, ICT, and global stakeholders to define requirements, solve business challenges, and support successful solution deployments
Facilitates the creation and maintenance of performance measurement, reporting and analyses to enable corporate and business area leaders with decision support information.
Compensation
$87,200.00-$96,890.00
Responsibilities
Facilitates the design, build and maintenance of performance reporting processes
Collects performance data and information from a variety of sources
Reviews and assures data quality on a regular basis
Leads the creation of new data collection models and processes
Creates and maintains appropriate documentation for performance metrics
Requirements
Bachelor’s Degree in Information Technology, Engineering, Business Administration, Finance, Accounting, Economics, or Mathematics, related discipline or equivalent experience
Nice to have: prior experience in data handling and business process/performance analysis
Global PLM & AI Transformation LeadNewStellantis · Auburn Hills, US
Líder de Equipe Sênior - Mercado EnviosNewMercadolibre · Brazil