Senior Business Process Analyst partnering with stakeholders to understand, document, and improve end-to-end business processes across Finance and Digital initiatives.
Responsibilities
Plan and facilitate interviews, workshops, and working sessions to understand current-state processes
Analyze business problems and opportunities, validate findings with stakeholders, and define clear problem statements and desired outcomes
Assess process performance using available qualitative and quantitative information and identify practical improvement opportunities
Develop and maintain current-state and future-state process flows, procedures, supporting documentation, and decision records
Create clear views of how work enters, progresses through, and exits a delivery pipeline, including roles, ownership, handoffs, dependencies, and governance points
Requirements
Bachelor’s degree (required)
Nice to have: Lean
Nice to have: Six Sigma
Nice to have: process modeling certification
Nice to have: process modeling and work-management tools
The Business Support Analyst will actively conduct improvement projects utilizing operational excellence toolsets to identify, qualify and implement process efficiencies.
Responsibilities
Uses quality monitoring tools to actively audit and monitor Customer Care Support Representative performance.
Collaborate with cross-functional stakeholders to identify, synthesize, and analyze business requirements to implement solutions.
Work with technology business partners to translate requirements and design solutions.
Actively track project risks and develop risk mitigation and issue resolution plans as needed.
Work with teams comprised of functional SME’s to identify gaps, non-value added steps, and other impediments to efficient process operation.
Requirements
High School Diploma
Bachelors degree in Business, Sales, Marketing, Hospitality or Culinary Arts
Nice to have: 5+ Years with Customer Service, Quality Management experience, process improvement implementations and adhering to project timelines.
Analyze and improve pricing processes, identify inefficiencies, and support system enhancements and automation initiatives.
Compensation
$92,200 - $153,600
Responsibilities
Analyze pricing processes and workflows to identify inefficiencies, risks, control gaps, and improvement opportunities.
Perform root cause analysis of pricing discrepancies, exceptions, and recurring operational issues and recommend sustainable solutions.
Gather and document business requirements for process improvements, system enhancements, and automation initiatives.
Create and maintain process maps, SOPs, work instructions, business requirements, and supporting documentation.
Partner with business and IT teams to design, test, and implement system and process improvements.
Requirements
Bachelor's degree in Business Administration, Finance, Supply Chain, Information Systems, Business Analytics, Operations Management, or equivalent relevant experience.
Lead end‑to‑end supply chain projects and governance across the market
Responsibilities
Design and sustain a robust E2E SC governance model for successful monitoring of productivity, SC CapEx and key projects in the region
Lead the E2E supply chain productivity pipeline agenda, establishing governance processes and enabling broader supply chain teams to deliver on expectations
Lead the E2E supply chain capital agenda for all categories and sites in the market, ensuring on‑time delivery and alignment with finance
Contribute to the E2E sustainability agenda delivery within the market, aligning local targets with corporate guidance
Lead and manage change and development culture in E2E supply chain to create effective and agile operations blueprint
Industrial Engineer III will be responsible for planning, designing, implementing, and managing; integrated, production and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost control within the production site.
Responsibilities
Project leader – lead and implement projects that will eliminate waste, through the standard Industrial Engineering process
Complex Process Simulation, Operations Research and Business Model Cost Analysis
Verify Time standards prepared within IE Team
Update and report key Industrial Engineering metrics for assigned customer or area
Drive key process mapping activities within the assigned customer or area
Lead functional ownership of a module of the Global Safety Platform, driving design, implementation, validation, and continuous improvement of pharmacovigilance processes.
Responsibilities
Take functional and end-to-end ownership of a defined module of the Global Safety Platform
Drive design, implementation, validation, deployment and continuous evolution in line with pharmacovigilance and regulatory requirements
Translate business and regulatory needs into requirements, set priorities and drive delivery with stakeholders
Shape solution design, processes and data flows ensuring alignment with platform architecture
Assess impacts and drive risk-based validation and testing, including issue resolution and training
Requirements
Master’s degree in computer science or a related field
Lead business analysis, process mapping, journey mapping, stakeholder engagement, program coordination, and delivery support for Fanshawe College’s CRM Program
Compensation
$47.13 - $67.22 Hourly
Responsibilities
Lead business analysis activities for the CRM Program
Facilitate workshops, interviews, working sessions, and consultation activities
Develop business requirements, user stories, acceptance criteria, decision records
Work with stakeholders across recruitment, marketing, admissions, enrolment services, student services, academic areas, continuing education, international, alumni, and other service areas
Proactively identify opportunities to improve service delivery
Requirements
Post-secondary 4 year degree in Business Analysis, Business Administration, Information Systems, Computer Science, Marketing Technology, Communications, Project Management, or a related discipline
Nice to have: Certified Business Analysis Professional
Nice to have: Professional in Business Analysis
Nice to have: Project Management Professional
Nice to have: Certified Associate in Project Management
A Penske Financial Analyst provides analysis and metrics for Finance core processes and be responsible for knowledge of all systems. Position will provide critical accounting and analytical support for various processes as well as provide additional support to other functional areas.
Responsibilities
Analyze, develop, and provide automated solutions impacting financial controllership
Develop automated solutions for analysis around financial statement relationships
Facilitate automated solutions via multiple applications related to cost savings initiatives
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