Escorts guests to their tables and presents the menu to them
Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards
Perform a variety of duties, which may include refilling beverages, setting tables, and cleaning eating/serving areas
Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, preparing food for the To-go areas, and properly cleaning and filling table condiments
Requirements
High school or equivalent education required
Nice to have: Food service experience
Nice to have: Customer service experience
Nice to have: Safe Server Alcohol & Food Handlers certification
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can.
Compensation
Bonus based on performance. Regular opportunities for bonuses. $250 referral bonus for you and a referred associate
Responsibilities
Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
Address all guest concerns and ensure follow up is complete
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Supervise the activities and the service levels of the bell staff to ensure the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day to day office operations for the housekeeping department.
Responsibilities
Open and close housekeeping department daily.
Work with Loss Prevention to maintain lost and found records.
Dispatch all calls to appropriate discipline.
Communicate effectively with all departments, including engineering.
Update Synergy requests.
Requirements
Nice to have: Previous experience as a coordinator
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