Bookseller in a Barnes & Noble bookstore, responsible for customer service, merchandising, register operation, receiving deliveries, and supporting café and loss prevention activities.
Provide basic explanations to clients regarding software use, navigation, reporting, and other technical operations. Troubleshoot client issues and offer technical assistance, ensuring proper handling, follow-up, and documentation. Deliver client training sessions on product functionality and best practices, either individually or in small groups.
Responsibilities
Receive inbound customer calls, email, support tickets, and work to effective resolution.
Communicates customer suggestions for enhancements and ensures proper handling and follow-up.
Documents problems and corrective procedures.
Discover the root cause of issues and communicate corrective actions to clients.
Under direct supervision, defines and/or resolves customer problems with the designated product line(s).
Requirements
High School diploma at a minimum; AA or BA degree in computer sciences is preferred.
A part-time role focused on bringing Girl Scout experiences directly to youth in local communities by leading activities, assisting with registration, and recruiting volunteers.
Locations (2)
Hagerstown, Maryland, United States
Martinsburg, West Virginia, United States
Compensation
The starting wage for this position is $20.00/hour.
Responsibilities
Educate families and community partners on the registration process and ensure all participating youth are properly registered.
Provide support to programs with low enrollment to boost participation.
Serve as the program leader by coordinating meetings and recruiting volunteers as needed.
Arrive early and be fully prepared to lead each meeting.
Maintain regular communication with the Membership Area Manager about meetings, activities, and any potential issues.
The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory.
Compensation
Competitive Salary: Total Compensation opportunity for top performers of $105,000 and above (consisting of a base annual salary of $65,000 plus commission).
Responsibilities
Build and develop relationships with local owners, managers, operators and service providers within the industry.
Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry.
Plan, schedule, and lead daily meetings with customers in assigned portfolio.
Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
In this role, you will turn data, research and business information into meaningful insights that support operational policies, programs and decision-making. You will monitor trends and performance, conduct research and analysis, and develop recommendations that help strengthen processes and business practices.
Provide support to administrative office staff ensuring smooth departmental workflow, including mail handling, call management, data entry, and visitor coordination.