Computer-aided dispatch (CAD) jobs

Yale Police Dispatchers serve as the primary communications link between the Yale University Police Department (YPD), Public Safety personnel, emergency responders, and the Yale community. The Dispatcher 3 is responsible for receiving, prioritizing, and processing emergency and non-emergency calls for service while coordinating police, fire, emergency medical, and public safety resources.

Compensation

Starting hourly rate will be determined based on the market rate, individual’s dispatch experience, certifications, skills and abilities.

Responsibilities

Oversee and coordinate dispatch communications activities (receiving, prioritizing, and coordinating emergency and non-emergency requests) for police, fire, EMS, and public safety services.
Monitor officer status, coordinate emergency response resources, and maintain situational awareness to support officer safety and campus security.
Accurately document calls for service, maintain incident records, and access criminal justice information systems in compliance with CJIS requirements.
Support emergency operations during major incidents, planned and unplanned events, severe weather, and other campus emergencies by coordinating communications, tracking resources, and maintaining situational awareness.
Serve as the primary communications link between Yale Police, New Haven Police, Public Safety personnel, municipal emergency responders, and the Yale community by providing professional, timely, and effective communications during routine and emergency operations.

Requirements

High school level education
Associate’s degree
Nice to have: Communications Training Officer (CTO) experience
Nice to have: Telecommunicator crisis intervention, crisis response, and/or de-escalation techniques
Nice to have: CPR/AED certification

Skills

Computer-Aided Dispatch (CAD)COLLECT/NCIC Emergency Medical Dispatch (EMD)Law Enforcement Dispatch (LED)Criminal Justice Information Systems (CJIS) Security Awareness Certification Connecticut Certified Telecommunicator certification CAD COLLECT NCIC

Benefits

Yale Benefits

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