Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals and transfers
Sets up, closes and balances teller station
Records sales of monetary instruments
Assists customers with inquiries in person or by telephone
Maintains neat and well stocked teller area
Requirements
High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation
Teller responsible for processing deposits, withdrawals, loan payments, cashiers’ checks, money orders, cash advances, balancing daily transactions, and providing member service and sales support.
Compensation
Pay range: $15.50–$20.39/hour (based on experience; higher rates for certified tellers)
Teller acts as a service representative responsible for processing deposits, withdrawals, loan payments, and other cash transactions while providing member service and sales support.
Compensation
Pay range: $15.50–$20.39/hour (based on experience; higher rates for certified tellers)
Responsibilities
Process deposits, withdrawals, loan payments, cashiers’ checks, money orders and cash advances
Balance daily transactions and verify cash totals
Build member relationships and cross-sell Credit Union services
Assist members via all channels including phone, mail, text, email, video solutions and self-serve channels
Promote and cross-sell digital services
Requirements
High school graduate or equivalent
Nice to have: Previous retail sales or other similar financial institution work experience
Tellers act as service representatives responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashiers’ checks, money orders and cash advances.
Balancing each day’s transactions and verifying cash totals.
Establishing and building member relationships by identifying members’ needs and educating them about specific products and/or services.
Enthusiastically cross-sells Credit Union services.
Performing member service functions such as opening and closing accounts, renewing certificates, and assisting with bookkeeping and account maintenance.
Assumes responsibility for the effective and professional performance of member service functions.
Receives member telephone questions and concerns in a professional manner. Researches and resolves concerns promptly and professionally.
Provides information to members on accounts, payments, interest rates, blue book estimates, loan options, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc.
Provides courtesy rebates requested by Branches or members, within limits.
Assumes responsibility for establishing and maintaining effective and professional business relations with members.
Requirements
High school graduate or equivalent
Nice to have: 1-3 years experience in a full service financial institution
TellerNewAmerica First Credit Union · Ogden, US