Design and deliver a complete Genesys Cloud CX solution within a complex banking ecosystem, owning end-to-end technical solution design across a large-scale enterprise contact centre platform.
Compensation
enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Responsibilities
Lead end-to-end solution design for contact centre initiatives, from early business ideation through implementation.
Partner with business stakeholders and senior leaders to understand objectives and recommend the right technical approach.
Translate business needs into clear, scalable, secure and supportable contact centre designs.
Own solution designs across core services, including IVR and self-service, call routing, call recording, workforce management and agent desktop technologies.
Design Genesys Cloud CX solutions and integrations across internal and external applications.
Own and maintain the data infrastructure that powers revenue analytics and reporting across client environments.
Compensation
You’ll start on an hourly contract, with up to 40 hours of work per week. The salary listed reflects the full-time compensation for the role, and we’ll set your hourly rate based on your full-time expectations.
Responsibilities
Design and maintain datasets and table structures
Manage warehouse performance, partitioning, clustering, and cost optimization
Maintain access controls and permissions
Structure warehouse schemas to support revenue analytics and reporting
Build and maintain ETL / ELT pipelines from revenue systems into the warehouse
We are seeking a Solutions Engineer with strong Informatica platform experience and deep automation and integration engineering expertise to design, architect, and deliver end-to-end solutions that enable an enterprise data marketplace and broader data platform capabilities.
Responsibilities
Architect end-to-end data marketplace and data platform integrations spanning Informatica products and non-Informatica enterprise tooling.
Design scalable, secure, and reliable architectures with an automation-first and integration-by-design mindset.
Define reference architectures, integration patterns, and extensibility models for marketplace, metadata, governance, and data product use cases.
Design and implement solutions using Informatica capabilities such as data integration, metadata management, data catalog, governance, data quality, and automation services.
Configure and extend Informatica platforms to enable automated data product onboarding, discovery, lineage capture, access workflows, and marketplace interactions.
We are looking for a technically skilled and client-focused Technical Consultant to support the implementation, configuration, and optimization of AI-powered compliance and financial crime solutions.
Responsibilities
Work closely with clients, business stakeholders, and compliance teams to gather requirements and onboard them onto the FinTech platform.
Provide accurate effort estimates for assigned work items and contribute to delivery planning by collaborating with TPMs and internal stakeholders.
Participate in client and internal workshops to gather requirements, align on solution design, facilitate implementation activities, and drive successful project delivery.
Translate functional and regulatory requirements into technical and configuration specifications.
Collaborate with Solution Architects and Engineering teams to design and implement scalable solutions.
Lead integration engineering efforts, designing, developing, and implementing robust integration solutions across enterprise platforms and cloud services.
Locations (3)
McLean, Virginia, United States
Plano, Texas, United States
Richmond, Virginia, United States
Compensation
McLean, VA: $200,700 - $229,100 for Integration Engineer 5
Plano, TX: $182,500 - $208,300 for Integration Engineer 5
Richmond, VA: $182,500 - $208,300 for Integration Engineer 5
Responsibilities
Work with product owners to understand desired application capabilities and testing scenarios
Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full stack of development tools and technologies
Senior SAP Integration Suite / Cloud Integration (CPI) Consultant responsible for designing, developing, and supporting enterprise integration solutions within a large-scale SAP S/4HANA implementation.
Responsibilities
Design, develop, configure, and maintain integration flows (iFlows) using SAP Integration Suite / SAP Cloud Integration (CPI).
Implement API-first and hub-and-spoke integration architectures.
Develop and manage interfaces between SAP S/4HANA and third-party applications using REST, SOAP, OData, IDoc, RFC, SFTP, JMS.
Perform message mapping, data transformation, content enrichment, splitting, and aggregation.
Configure and manage integration adapters, connectivity, and communication channels.
Requirements
Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline
The AI Developer designs, builds, and deploys AI-powered solutions, automation workflows, and integrations that support HeartlandFPG business objectives, translating approved AI use cases into functional, production-ready applications.
Responsibilities
Design, build, test, and deploy AI agents, automation workflows, and integrations on approved platforms (primarily Abacus.AI).
Translate approved AI use cases and requirements into functional, production-ready solutions.
Build and deploy AI agents and automations for CPG use cases such as promotional lift analysis, demand planning support, and retail execution.
Develop prompts, configurations, and supporting logic in line with the department's prompt engineering and AI integration standards.
Build integrations between AI platforms and enterprise data sources, respecting governed data access controls.
Lead the craftsmanship, availability, resilience and scalability of your solutions
Design, develop, and implement robust integration solutions that connect diverse enterprise applications, including core business platforms like Salesforce CRM and Google Cloud services (GCP)
Requirements
Bachelor's Degree in Computer Science, Engineering, or a related quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics)
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