The Business Support Specialist II position is responsible for coordinating and performing all clerical support needs for the assigned program, ensuring client satisfaction, and flow of office operations.
Compensation
Starting $20 hourly DOE
Responsibilities
Checks clients in as they arrive for their session, utilizing MyAvatar (clinical electronic health record)
Works with Leadership to ensure the Center’s therapy schedule is entered accurately within MyAvatar and manages status of visits
Maintains Scheduling Calendar in Avatar
Schedules future appointments, Cancels and Reschedules as needed
Acts as first point of contact for all external and internal stakeholders through telephone communication
Requirements
High School Diploma
Nice to have: Some college or technical school/training
Nice to have: Experience in an office or MH/MR setting
The Business Support Specialist II is responsible for coordinating and performing all clerical support needs for the assigned program, ensuring client satisfaction and flow of office operations.
Responsibilities
Checks clients in as they arrive utilizing MyAvatar (clinical electronic health record)
Works with Leadership to ensure the Center’s therapy schedule is entered accurately and manages status of visits
Maintains Scheduling Calendar in Avatar
Schedules future appointments and cancel/reschedule as needed
Acts as first point of contact for external and internal stakeholders via telephone
The Business Support Specialist II position is responsible for coordinating and performing all clerical support needs for the assigned program, ensuring client satisfaction, and flow of office operations.
Responsibilities
Checks clients in as they arrive for their session, utilizing MyAvatar (clinical electronic health record)
Works with Leadership to ensure the Center’s therapy schedule is entered accurately within MyAvatar and manages status of visits from day-to-day
Maintains Scheduling Calendar in Avatar
Schedules future appointments, Cancels and Reschedules as needed
Acts as first point of contact for all external and internal stakeholders through telephone communication
Requirements
High School Diploma
Nice to have: Some college or technical school/training
Nice to have: Experience in an office or MH/MR setting
Provides peer recovery support services to patients enrolled in substance use disorder (SUD) and/or mental health services at the inpatient, residential and/or outpatient program level.
Provides peer recovery support services to patients enrolled in substance use disorder (SUD) and/or mental health services at the inpatient, residential and/or outpatient program level.
Responsibilities
Provide patient orientation for new patients to include unit tour, issuing of patient handbook, group schedule, and linens.
Assist in completion of data entry into Avatar for admissions and discharges as assigned.
Supervise and monitor patient activities to account for patient’s whereabouts at all times to include documented patient census count throughout the overnight hours (inpatient and residential units).
Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures.
Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.
Requirements
High School Diploma or above
Class C License or Class B license (if required by job assignment)
Computer literate
Medi-Cal Peer Support Specialist Certification (PSSC)
Provide comprehensive, patient-centered case management services in a behavioral health setting, integrating financial counseling, insurance, discharge planning, aftercare coordination, and other support functions.
Compensation
Pay Range: $23-$25 per hour
Responsibilities
Meet with assigned patients within established timeframes
Complete case management and discharge-needs assessments
Develop and update individualized Case Management Discharge Plans
Educate patients on insurance benefits and payment options
Review and validate insurance coverage
Requirements
Bachelor's Degree in health-related field (preferred)
Minimum high school diploma
Nice to have: Bachelor's Degree in health-related field
Nice to have: Two years clinical experience in medical or behavioral healthcare
Case Managers monitor consumer well-being across mental, physical, and social environments, working to increase psychological adjustment through empowerment, education, and support while traveling to various community settings.
Responsibilities
Assess consumer’s needs utilizing the SUN-R tool
Identify goals and plans for appropriate services documented in ISP
Provide appropriate linkage to community resources
Monitor consumers to secure placement in the least restrictive environment
Provide ongoing monitoring of consumers’ progress and needs
Requirements
Bachelor’s degree in a behavioral health or social services related preferred
Nice to have: Psychiatric Rehabilitation principles
Nice to have: Substance abuse treatment principles
Nice to have: Non-violent crisis intervention practice
Lead and oversee supportive services programs for tenants at The Essex and Zygmunt Arendt sites, ensuring compliance, program delivery, and quality improvement.
Compensation
Salary Range: $125,000 - $135,000 Annually (DOE)
Responsibilities
Oversee all aspects of program service delivery, planning and recordkeeping
Ensure compliance and accountability for outcome objectives, contract deliverables, and fiscal oversight
Manage staff and maintain program documentation
Conduct evaluations and monitor compliance with contracts
Collaborate with agency leadership on program needs and budgets
Requirements
Master’s Degree in Social Sciences, Psychology, Public or Health Administration, or closely related human services field
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