The Owner Onboarding Representative serves as a catalyst for the owner onboarding experience. The OO Representative works to deliver sales document presentations for new and existing owner purchases as well as provides customer support through onsite education and services for club products, follow up process and site customer contact.
Responsibilities
Review and Complete legal and sales related documents with owners following established process/guidelines
Provide Owner Education to owners through topic curriculum in a private one on one setting or group education sessions on all aspects of the club products and offer guidance in maximizing their vacation ownership
Identify and communicate patterns, trends, training opportunities and compliance concerns to OO Manager
Provide training for the sales team in product knowledge, sales document content, and sales compliance as needed
Coordinates the logistics and reporting functions for all educational events & materials, collaborates with in house marketing, sales and resort team to optimize educational session attendance
Requirements
Bachelor Degree or equivalent combination of education and directly related experience
The Owner Onboarding Manager is responsible for leading the sales site Owner Onboarding Team. The Owner Onboarding Manager provides leadership and document presentation training, performance reviews and development for the Team.
Responsibilities
Hire, train and manage team to reflect the Wyndham culture of Lead with the Heart initiative
Monitor team and track performance to maximize team effectiveness, development, and productivity
Develops and implements operational plans of action through our OKR (Objectives Key Results) to maximize team effectiveness, productivity, retention and compliant sales and document presentations
Provide post-sale customer service for sales retention and compliance to deliver exceptional OE and Guest Service Scores
Effectively partners, creates value added solutions/initiatives and collaborates with Director of Owner Onboarding
Requirements
Bachelor Degree or equivalent of education and directly related experience
Sales Associates help customers design a home they'll love by engaging, presenting home furnishings and service options, and guiding customers through the sales process in large showrooms.
Compensation
After your first year, you can expect to make a minimum of $65K if you are hitting your targets, and you have the potential to earn up to $200k, or more, regardless of market conditions.
Responsibilities
Help guests design a home they'll love
Engage and present various home furnishings and service options
Navigate large showrooms and be on your feet
Build personal connections and guide customers through the sales process
Assist guests in finding the best financing options
Drive revenue growth by identifying, developing, and converting new partner opportunities; build trusted relationships with partner sales teams; position Pax8 cloud solutions; qualify opportunities; deliver product demonstrations; support opportunities from engagement through closure; maintain sales pipeline; share knowledge and coaching; expand knowledge of emerging technologies.
Talent Acquisition ManagerAston Carter · Tampa, US