A proactive and client-focused specialist to strengthen customer relationships, optimize operational workflows, and support revenue growth within a global retail technology environment.
Compensation
Annual base salary ranging from CAD 48,000 to CAD 50,000 for Canadian-based candidates.
Responsibilities
Manage and optimize assigned client portfolios
Oversee complex corporate structures involving multiple retail brands and subsidiaries
Identify and improve internal and external workflows
Coordinate the deployment, configuration, and validation of new product features and beta initiatives
Safeguard high-value client relationships through proactive risk identification
As our Client Success & Operations Coordinator, you’ll sit at the intersection of client success and operations, helping keep multiple client engagements moving from onboarding through ongoing delivery.
Responsibilities
Keep clients informed of next steps, meetings, deadlines, and outstanding requirements.
Follow up on missing documents, approvals, and action items.
Support new-client onboarding and internal hand offs.
Monitor client workflows, deadlines, dependencies, and outstanding tasks.
Maintain accurate CRM records, notes, and client information.
Support the execution of integrated client partnerships across live events, digital advertising, custom content, and other commercial programs as Semafor grows its year-round portfolio of global convenings.
Locations (2)
New York, New York, United States
Washington, District of Columbia, United States
Compensation
Salary range: $74,000–$92,000 per year, based on education, experience, and qualifications.
Responsibilities
Own project plans, workback schedules, deliverable trackers, and milestones across assigned client partnerships
Coordinate day-to-day work across multiple accounts, keeping deadlines, dependencies, and owners clearly documented
Flag delivery risks and delays early, escalating to Partnership Account Leads with recommended next steps
Track contractual deliverables from kickoff through final reporting and closeout, including deliverable reconciliation
Prepare meeting agendas, briefing materials, status updates, and presentations using approved templates
Support international sales operations across APAC and Middle East, managing account growth, creative assets, product launches, and financial processes.
Compensation
Annual Base Salary Range is $65,000 - $75,000K (based on experience)
Responsibilities
Support strategic account management for APAC and ME
Recommend assortment, distribution and replenishment opportunities
Evaluate launch, animation and sampling results
Track and compile weekly sales recaps
Brief Retail Marketing on creative requests
Requirements
Nice to have: experience supporting international retailers
Lead Specialist, Channel Sales supporting the Cloud & Application Security cluster, strengthening co-sell activity, improving pipeline visibility, and supporting partner-enabled sales execution across alliance teams.
Compensation
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $100,400-$197,900.
Responsibilities
Help position Deloitte through alliance and technology relationships by tailoring messaging, materials, and differentiators to the opportunity.
Build and maintain a partner-enabled pipeline through lead identification, qualification, and active partner contact management.
Orchestrate communications, follow-ups, and next steps across Deloitte and alliance stakeholders to support decision-making and momentum.
Develop and support enablement sessions, playcards, guides, and quick-reference materials that improve co-sell execution.
Maintain accurate, current pipeline and CRM data to improve reporting, forecasting, and governance visibility.
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