Provides a world-class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience.
Accurately and compassionately schedules/reschedules/cancels appointments, pre-registers patients using EPIC, and aids in patient-to-clinic healthcare questions for up to two specialty lines.
Identifies and resolves the needs of the patient to achieve First Call Resolution (FCR).
Ensures an efficient and effective interaction through management of Average Handle Time (AHT) and Quality Assurance scoring (QA).
Shows dedication and commitment to patients through dependable attendance and schedule adherence.
Requirements
High School Diploma or GED equivalent
Associate's Degree or higher in a related field of study
Play a key role in solving real-world challenges by applying skills to deliver results through engineering, planning, or customer support, focusing on sustainable mining technology.
Responsibilities
Propose and plan alloy design and manufacturing activities
Initiate and lead metallurgical R&D projects
Troubleshoot and optimize foundry and casting processes
Provide expert metallurgical support to manufacturing, engineering, marketing, and customer-facing teams globally
Coach and technically support junior materials staff
Requirements
Bachelor’s degree in Physical Metallurgy, Materials Science/Engineering, or closely related physical science
Master’s degree in Physical Metallurgy, Materials Science/Engineering, or closely related physical science
Doctoral degree in Physical Metallurgy, Materials Science/Engineering, or closely related physical science
Responsible for detailed review of reconciliation and calculation of periodic net asset values of various funds, overseeing fund accountants, and ensuring compliance with regulatory and internal reporting requirements.
Responsibilities
Review reconciliation and calculation of periodic net asset values
Reconcile investment portfolios, dividends and interest, corporate actions, and investor capital activity
Communicate with investment managers and investors regarding account operations
Update accounting and client relationship management systems
Prepare financial statements and work with external auditors
Requirements
Minimum university degree in Accounting, Finance, Business or Economics or ACCA/ICAEW Qualification
Assist with maintaining proper records in accordance with internal and legal requirements and support the Apex Group’s global fund administration and middle office solutions services.
Responsibilities
Assist with maintaining proper records in accordance with internal and legal requirements.
Convene meetings of directors/shareholders, prepare Board papers with high quality of deliverables.
Verify minutes drafted by team members.
Prepare accounts and tax computations and liaise with auditors.
Ensure that final deliverables to client are 100% correct in terms of quality and accuracy.
Requirements
Holds a degree or has completed/ substantially completed a professional ACA or ACCA qualification or equivalent.