Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software to meet or exceed published SLA’s, providing first level support through handling incoming customer queries.
Compensation
the starting base pay for this role is between $20.94 and $27.91 per hour and may include cost of living adjustments.
Responsibilities
Installs, configures, evaluates, maintains, monitors, and troubleshoots client computing hardware and software
Provides first level support through handling incoming queries from internal customers
Answers, responds to inbound calls and electronic requests from internal customers
Creates and documents all support incidents from internal customers into the IT Service Management system
Provides first line support to resolve all tickets at the service desk before transferring to other IT and business teams
Requirements
A degree in the field of computer information systems and/or professional qualifications with work experience
Serve as the program Information System Security Officer (ISSO) for several tactical information systems and data analysis enclaves at Naval Undersea Warfare Center Division Newport.
Compensation
The salary range for this position is USD $120,000.00/Yr. - USD $145,000/Yr.
Responsibilities
Oversee day-to-day security operations and enforce security policies among system administrators, developers, and operators.
Provide cybersecurity expertise to guide the program toward and maintain cyber compliance.
Act as the primary interface between the program and the Command Information System Security Manager (ISSM) to support ongoing development and testing efforts.
Manage inventory of enclave computing assets, ensuring devices are compatible with required software and performance requirements.
Develop and maintain program Standard Operating Procedures (SOPs) and cybersecurity compliance artifacts.
Deploy, manage and maintain all security systems and their corresponding or associated software, including firewalls, intrusion detection systems, cryptography systems, and anti-virus software.
Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for system security administration and user system access based on industry-standard best practices.
Involved with updating disaster recovery plans for operating systems, databases, networks, servers, and business systems.
Manage connection security for local area networks and e-mail communications.
Manage and ensure the security of databases and data transferred both internally and externally.
Requirements
College diploma or university degree in the field of computer science
Security and Systems Engineer, Information Technology, Full-Time, Days
The Systems & Information Security Engineer manages and monitors cyber security systems and IT infrastructure, engineering new security and systems solutions.
Compensation
Compensation Range:
$51.73 - $77.60
Responsibilities
Manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management tools
Communicate network security issues to peers and management
Proactively ensure the highest levels of systems and infrastructure availability
Plan, research, and develop security policies, standards and procedures
Requirements
Bachelor’s degree in Computer Science or related degree
Provide IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues for clients in the Chicago suburbs area.
Locations (3)
Crystal Lake, Illinois, United States
Elk Grove, Illinois, United States
Chicago, Illinois, United States
Compensation
$100,000- $110,000 per year plus incentives and reimbursements
Responsibilities
Provide IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues to the satisfaction of the end-user.
Install, troubleshoot, and fix desktops, printers, laptops, and other computer peripherals hardware problems as well as desktop applications.
Troubleshoot issues with systems and networks using good deductive reasoning skills.
Assist with and provide support and services of Information System (IS) technologies and end-user related issues at locally, regionally, and/or enterprise level.
Locations (4)
Monroe, Louisiana, United States
Memphis, Tennessee, United States
Dallas, Texas, United States
Houston, Texas, United States
Responsibilities
Assist with troubleshooting, supporting, and resolving end-user issues related to Information Services (IS) voice, data, applications, hardware, software, workstation configuration, network and technology systems.
Document issues in ticketing system and provide timely status updates and final resolutions to end-users.
Understand, follow, and apply IS policies, procedures, security and standards relating to infrastructure systems, components, applications and services.
Escalate Turner IS security compliance and standards matters to supervisor and educate end-users on IS policies, procedures, Turner tools, and best practices.
Adopt IS lean tools to plan, schedule, and perform work activities and to communicate status with supervisor and team.
Requirements
Bachelor’s Degree in Information Services, Computer Science, Operations, Management, or related field of study
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