Support the integration and transformation of the RPS Benefits General Agencies (GAs) and help connect several functions such as Ops & Client Service, Technology, Finance, Carrier Management, and other functional teams.
Responsibilities
Document current-state and future-state business processes and workflows
Identify process gaps, redundancies, manual activities, and opportunities for standardization or automation
Facilitate working sessions with business SMEs to define operational requirements and future-state processes
Develop process maps, requirements, procedures, and other operating documentation
Support integration activities as the legacy GA businesses transition toward a common EBGA operating model
Requirements
Bachelor's degree
Nice to have: Experience in operations, business analysis, transformation, and/or process improvement
Nice to have: Experience in insurance industry
Nice to have: Exposure to employee benefits/life & health
Nice to have: Strong communication and facilitation skills
Contribute to SAP S/4HANA Service transformation projects, supporting process design, configuration, testing, and customer workshops for discrete industries.
Responsibilities
Contribute to SAP S/4HANA Service transformation projects — supporting process design, configuration, testing, and customer workshops alongside experienced consultants.
Assess and document customers' SAP CS, PM, and CRM Service landscapes to establish a clear transformation baseline.
Contribute to target service architecture design and transformation roadmaps towards SAP S/4HANA Service.
Map legacy service processes to S/4HANA Service capabilities, identifying gaps and recommending solutions.
Configure and scenario-test S/4HANA Service processes: Service Orders, Service Contracts, Warranty Management, and Field Service Management.
Requirements
Degree in a relevant field, or equivalent experience
Support the implementation, use, and continuous improvement of digital solutions for automotive retail operations, specifically focusing on Zoho CRM to improve business process efficiency and tool adoption across international markets.
Responsibilities
Apoiar a implementação, utilização e melhoria contínua de soluções digitais de suporte à operação de retalho automóvel, com especial enfoque no Zoho CRM
Prestar suporte funcional aos utilizadores do CRM, analisar problemas, identificar causas e acompanhar a sua resolução
Apoiar a implementação, parametrização, testes e manutenção do Zoho CRM nos diferentes mercados
Formar e apoiar as equipas operacionais na utilização das ferramentas, promovendo a sua correta utilização e adoção
Analisar processos de negócio, identificar oportunidades de melhoria e propor soluções que simplifiquem tarefas e aumentem a eficiência operacional
Senior Business Analyst works as part of an agile development team to build and support the modernization of enterprise-class software applications for the Case Management Modernization (CMM) Program supporting the Administrative Office of the US Courts.
Compensation
The likely salary range for this position is $83,927 - $113,549. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements.
Responsibilities
Participate in all Agile Scrum ceremonies and program planning meetings to establish and document customer journey mapping strategies.
Take ownership of the Backlog decomposition strategy and ensure consistent implementation across the product backlog.
Work closely with the customer to ensure alignment with their expectations while ensuring strict control of Scope.
Provide transparency throughout the backlog decomposition process using up-to-date metrics and automated dashboards.
Provide a clear Definition of Done and Definition of Ready and ensure strict compliance across all work items.
A Senior Business Consultant role focused on navigating complex business challenges, shaping strategies, improving processes, financial modeling, and technology-related projects.
Compensation
EUR 3100 – 4250 gross
Responsibilities
Analyze business processes
Develop business cases and financial models
Shape business strategies
Identify opportunities to improve organizational performance
Contribute to diverse business consulting engagements
Requirements
Bachelor’s degree in Economics, Finance, Business Management, Mathematics, Sciences, Technology, or a related field
Internship role focused on supporting RPA development team and end-users by reviewing tickets, troubleshooting issues, testing solutions, and updating technical support documentation.
Compensation
Competitive package: annual salary review and annual bonus, 28 paid vacation days, paid sick leave, medical insurance, IT Club discounts
Responsibilities
Review support tickets or requests from the RPA development team or end-users
Analyze and troubleshoot reported issues, including investigating code, reviewing logs, or replicating scenarios
Test implemented solutions to ensure they address reported problems and do not introduce new issues
Update technical support documentation with newly discovered issues, corresponding solutions, and additional information
Lead support of business initiatives through data analysis, identification of implementation barriers, and user acceptance testing of various systems.
Compensation
Pay Range: $87,700.00 - $157,800.00 per year
Responsibilities
Perform and lead various analysis and interpretation to link business needs and objectives for assigned function and implement process improvements
Lead the support of business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems
Lead the identification and analysis of user requirements, procedures, and problems to improve existing processes
Resolve issues and identify opportunities for process redesign and improvement
Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations
Requirements
Bachelor’s degree in related field or equivalent experience
Acts as a bridge between business needs and technological solutions, analyzing business processes, identifying improvement opportunities, and ensuring implemented applications meet strategic objectives.
Responsibilities
Analyze business processes and identify improvement opportunities
Translate requirements into technical specifications
Ensure quality and efficiency of business applications
Collaborate with cross‑functional teams
Monitor application performance and troubleshoot issues
The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system.
Compensation
Salary Range: $41.96 to $52.45 per hour
Responsibilities
Analyze business needs, problems, opportunities, and solution scope
Evaluate and validate solution value and benefits to the organization, supporting business case development and return on investment analysis
Facilitate process and design workshops with multidisciplinary groups to identify, validate, and document business requirements
Conduct workflow review and process redesign, and support continuous improvement processes
Coordinate system design, build and testing
Requirements
Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field
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