- Denver, Colorado, United States
- On-site
- Full-time · Mid
- $21–$28 per hour
- 4–6 years
Under minimal supervision, the Patient Access Specialist II performs advanced registration and access functions with increased independence, accountability, and proficiency across all outpatient clinic registration areas.
Compensation
$21.00 - $27.77 / hr
Responsibilities
- Builds upon skills developed as a Patient Access Specialist I by independently managing complex registration and access scenarios in outpatient clinic settings, completing required documentation in a timely manner, and following EMTALA, privacy, and organizational policies to support billing integrity and consistent patient access.
- Provides on-the-job training, mentoring, and workflow guidance to staff and new hires, supports competency validation and best practices, and serves as a go-to resource during peak volumes, off-hours, and high-acuity events.
- Maintains high standards for quality, productivity, and compliance, ensuring all patient access activities align with organizational policies, payer requirements, and applicable regulatory standards, including FQHC and HRSA guidelines.
- Serves as a subject-matter resource for PAS I staff during high-acuity events, off-hours, and peak volumes by providing real-time workflow guidance, reinforcing standard work and best practices across shifts and units, supporting onboarding and competency validation for new hires, and functioning as an acting lead when assigned.
- Supports efficient clinic and department flow by proactively identifying access barriers, prioritizing work in fast-paced environments, and coordinating with clinical, scheduling, and revenue cycle partners to minimize delays in care.