The Patient Service Representative serves as the primary point of contact for patients in a busy outpatient medical setting, focusing on front-desk and phone support, appointment coordination, and insurance verification.
Compensation
The pay range for this position is $25.00 - $25.00/hr.
Responsibilities
Serve as the primary point of contact for patient relations both in person and by phone
Greet patients upon arrival, assist with questions or concerns, and escalate issues when necessary
Check patients in and out, collect co-payments, issue receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic and update records
Schedule patient appointments and complete registration tasks
The Patient Service Representative serves as the primary point of contact for patients in a fast-paced outpatient and urgent care environment, focusing on front-desk and phone-based service, accurate registration, scheduling, and insurance processing.
Locations (4)
Culver City, California, United States
Beverly Hills, California, United States
Playa Vista, California, United States
Los Angeles, California, United States
Compensation
$25.00 - $25.00/hr
Responsibilities
Serve as the primary point of contact for patient relations both in person and over the phone
Greet patients upon arrival, assist with questions or concerns, and escalate issues appropriately
Check patients in and out efficiently, confirm visit details, and ensure all necessary forms and documentation are completed
Collect co-payments and other patient payments, provide receipts, and reconcile payments accurately
Verify and update patient demographics and insurance information in CS-Link/Epic
Requirements
Nice to have: 2 or more years of recent experience as a Patient Service Representative
