Lead day‑to‑day delivery of AV, meeting‑room and event services, ensuring service reliability and operational readiness.
Responsibilities
Lead day‑to‑day delivery of AV, meeting‑room and event services
Provide technical leadership across Microsoft Teams Rooms, Cisco Webex, Zoom Rooms and associated AV technologies
Own technical readiness and delivery for executive meetings, town halls and business‑critical events
Lead major AV incidents, ensuring effective technical resolution, risk management, stakeholder communication and escalation
Lead and develop the AV & Events team, including workload planning, objectives, 1:1s, performance conversations, coaching and development
Requirements
Degree, diploma or equivalent professional experience in IT, Electronics, Electrical Engineering, Audio Visual Technology, Telecommunications or a related discipline
A Director serves as a leader within Gartner’s Research and Advisory sector, establishing oneself as a credible voice within their designated market at local, regional and global levels, utilizing exceptional research and analytical skills to produce pragmatic and provocative research for clients.
Responsibilities
Create innovative, thought provoking, and highly leveraged “must-have research” content
Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests
Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward
Demonstrate thought leadership in establishing research positions across a team of analysts
Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
Requirements
Bachelor's degree or equivalent experience
Graduate degree preferred
Nice to have: Executive presence
Nice to have: Proficient in analyzing and synthesizing data
Principal commercial strategist and customer champion driving Cisco's full-portfolio sales strategy across high-profile Scottish healthcare and central government bodies.
Responsibilities
Strategic Account & Territory Planning: Formulate, implement, and execute comprehensive multi-year territory and account plans across designated Scottish Healthcare and Central Government accounts to achieve and exceed sales targets.
CxO & Senior Stakeholder Engagement: Establish and sustain trusted advisor partnerships with C-level executives and operational leaders, translating complex technical architectures into measurable public value, clinical outcomes, and citizen services.
Full-Portfolio Solution Orchestration: Position Cisco's end-to-end architectures—spanning Enterprise Networking, Zero Trust Security & SASE, Splunk & Full-Stack Observability, and Hybrid Work / Collaboration—into cohesive digital transformation roadmaps.
Complex Deal & Enterprise Agreement Leadership: Orchestrate and close multi-million-pound complex commercial transactions, positioning Cisco Enterprise Agreements, software subscriptions, and outcome-based consumption models.
Partner Ecosystem Co-Selling: Work in close lockstep with Cisco's premier UK and Scottish channel partners, service providers, and system integrators to build joint go-to-market initiatives, identify whitespace, and accelerate deal velocity.
Provide technical assistance and support for computer systems, software, hardware and infrastructure both in-person and remotely from a facility in Corning, NY.
Responsibilities
Active Directory Administration
Limited support for corporate mobile devices
Familiarity with cloud applications (OneDrive, Sharepoint, Office365, etc.)
Troubleshooting Cisco VPN connectivity
Familiarity supporting Citrix connectivity
Requirements
Associate degree (preferred), minimum is HS Diploma or GED with relevant experience
Provide technical assistance and support for incoming service requests/incidents related to computer systems, software, hardware and infrastructure both in-person and remotely from a facility in Corning, NY.
Responsibilities
Provide technical assistance and support for service requests/incidents
Diagnose and resolve or route tickets
Administer Active Directory
Support corporate mobile devices
Troubleshoot Cisco VPN and Citrix connectivity
Requirements
Associates Degree (preferred), HS Diploma or GED Minimum Required