As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience.
Responsibilities
Deliver exceptional personalized service to ensure clients feel understood and informed
Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience.
Responsibilities
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience.
Responsibilities
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions
Lead the Global Client Success Delivery team based in Kuala Lumpur, overseeing quality, consistency, and effectiveness of client service and insight delivery to support global commercial objectives.
Responsibilities
Lead, coach and develop managers and team members across the Global Client Success Delivery team
Create clear expectations around performance, accountability, quality and client impact
Build capability across research, insight generation, data interpretation, storytelling and client service
Ensure managers are equipped to quality-check work, provide meaningful feedback and develop their teams
Identify capability gaps and implement targeted development, coaching and knowledge-sharing
Lead client service and account management for commercial property and casualty insurance programs, coordinating renewals, transactions, and client communications.
Locations (3)
Melville, New York, United States
Jersey City, New Jersey, United States
Summit, New Jersey, United States
Compensation
The base salary range for this position is $75,000 – $85,000.
Responsibilities
Serve as primary day‑to‑day service partner for assigned clients
Manage insurance transactions outside renewal periods
Respond to client inquiries on policy terms and program details
Support producers and senior client executives with communications and presentations
Gestionnaire de Secteur responsable de la gestion d’un secteur de logements sociaux, de la coordination d’une équipe de proximité et de la relation client.
Compensation
Une rémunération fixe minimale de 30 195€ hors avantage (versée sur 13 mois et comprenant une prime vacances de 900€)
Responsibilities
Manager une équipe de proximité
Travailler de concert avec les Gestionnaires Clientèle
Garantir la relation et communication de qualité avec les clients-locataires
Traiter les réclamations dans les délais fixés
Assurer le lien avec les autres services de la société
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