Referso Jobs

Guest Relations Manager responsible for providing personalized service to guests, managing special requests, and ensuring guest loyalty in a luxury hospitality setting.

Responsibilities

Welcome guests and serve as main point of contact
Handle inquiries, special requests, and provide personalized service
Proactively check in with guests to ensure satisfaction
Arrange dining, transport, and room preferences
Deliver tailored service to VIPs and high‑profile guests

Skills

guest relations front office concierge executive floor service luxury hospitality communication interpersonal VIP handling issue resolution hotel PMS luxury service standards English fluency

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Concierge (Weekends | Overnight) - Prime Gastonia

Prime Senior Management LLC · Posted Nov 9, 2026

Open

Gastonia, North Carolina, United States

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Front Desk Concierge providing hospitality and administrative support in a senior living community.

Responsibilities

Welcome residents, families, guests and visitors
Answer and direct incoming phone calls
Assist visitors with questions
Serve as a representative of Prime
Build relationships with residents

Requirements

High school diploma or equivalent
Nice to have: previous experience in customer service, hospitality, concierge, front desk, administrative support, senior living

Skills

customer service hospitality concierge front desk administrative support senior living computers Microsoft Office

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Concierge (Weekends | Evening) - Prime Gastonia

Prime Senior Management LLC · Posted Nov 9, 2026

Open

Gastonia, North Carolina, United States
On-site
Full-time · Entry

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Evening front desk concierge role for a senior living community, focusing on hospitality, resident support, and administrative tasks.

Responsibilities

Welcome residents, families, guests, and visitors with warmth, professionalism, and genuine hospitality
Answer and direct incoming phone calls with professionalism and excellent customer service
Assist visitors with questions and connect them with the appropriate team members
Build meaningful relationships with residents and provide friendly, attentive assistance with day-to-day requests
Receive and distribute mail, packages, floral deliveries, and other resident items

Requirements

High school diploma or equivalent
Nice to have: senior living experience

Skills

customer service hospitality concierge front desk administrative support Microsoft Office

Guest Reception Representative

Hilton Grand Vacations · Posted Nov 9, 2026

Open

Daytona Beach, Florida, United States
On-site
Full-time · Entry

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Ensuring a positive and welcoming experience for all guests by greeting them, managing registrations, and assisting inquiries.

Responsibilities

Greet guests warmly and professionally, whether in person or over the phone.
Ensure that all guests meet the qualifications for their presentation, adhering to HGV standards.
Follow processes outlined in the Guest Reception Training Manual SOP.
Maintain positive working relationships with Sales, Marketing, and Administrative teams.
Distribute and collect Guest Registration Forms, assisting guests with any inquiries.

Skills

Customer service Communication Concierge

Benefits

401(k) plan
Dental insurance
Vision insurance
Health insurance
Paid time off

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Duty Manager

Marriott · Posted Nov 9, 2026

Open

London, England, United Kingdom
2+ years

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Oversee daily Front Office and hotel operations, ensuring exceptional guest experiences and smooth hotel functioning in the absence of senior leadership.

Responsibilities

Lead Front Office operations and manage lobby activities
Act as Manager on Duty and oversee hotel operations
Welcome and assist VIP, repeat, and long-stay guests
Resolve guest complaints and service issues
Coordinate with all hotel departments

Requirements

High school diploma or GED
Degree in Hospitality
Degree in Hotel Management
Degree in Business Administration

Skills

Front Desk Concierge Bell Stand Reservations Guest Relations At Your Service operations Microsoft Office PMS

Witham, Front of House & Security Brand Ambassador (STARS)

Securitas Security Services · Posted Nov 9, 2026

Open

Witham, England, United Kingdom +1 more
£14–£14 per hour
5+ years

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Locations (2)

Witham, England, United Kingdom
Chelmsford, England, United Kingdom

Compensation

£14.45 Per Hour

Responsibilities

Meet and greet all staff, visitors and contractors in a professional and personable manner
Deliver a consistently high-end customer focused experience
Embody a high-performance approach and encourage colleagues to do the same
Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work

Skills

Exceptional Customer service skills Computer literate

Welcome Ambassador / Hostess

AccorHotel · Posted Nov 9, 2026

Open

Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates

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First point of contact for guests, providing a warm welcome and ensuring seamless dining experience from arrival to departure.

Responsibilities

Welcome and acknowledge all guests and visitors in a friendly, professional, and engaging manner.
Act as the first point of contact in the lobby, creating a positive and lasting first impression.
Assist guests with directions, resort information, facilities, and services.
Coordinate with Concierge, Front Office, and other departments to ensure smooth guest experiences.
Anticipate guest needs and proactively offer assistance when required.

Skills

Guest Relations Front Office Concierge Hospitality customer-facing role communication interpersonal problem-solving attention to detail

Concierge-Breakfast Attn

Concord Hospitality Enterprises · Posted Nov 8, 2026

Open

Full-time · Associate

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Provide exceptional service and hospitality to guests in the Concierge Lounge, maintaining lounge presentation and assisting with local recommendations and hotel services.

Responsibilities

Provide exceptional service and hospitality to guests in the Concierge Lounge
Set up, stock, and maintain food, beverage, and supply presentations
Keep the lounge clean, organized, and guest‑ready throughout the shift
Assist guests with local recommendations, dining reservations, transportation, and hotel services
Answer guest questions and fulfill special requests promptly and professionally

Requirements

Nice to have: previous hospitality experience
Nice to have: previous concierge experience
Nice to have: previous lounge attendant experience
Nice to have: previous customer service experience
Nice to have: knowledge of local restaurants

Skills

hospitality concierge lounge attendant customer service communication

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