Senior Communications & Stewardship Writer develops solicitation, cultivation, and stewardship communications for Penn Medicine Development & Alumni Relations.
Compensation
$65,628.00 - $86,000.00 Annual Rate
Responsibilities
Write high-quality projects such as proposals, stewardship reports, handouts, and brochures
Edit work from fellow writers and colleagues and provide thoughtful, constructive feedback in keeping with PMDAR standards
Write high-level leadership communications, including letters and speeches/talking points
Write and identify visuals for articles, newsletters, feature publications, and social media content
Design, based on templates in creative tools such as InDesign, written projects, including proposals, stewardship reports, and brochures
Requirements
Bachelor's degree
Nice to have: professional writer in fundraising
Nice to have: marketing
Nice to have: direct experience in higher education or health care
Nice to have: portfolio demonstrating persuasive writing
The Bilingual Customer Service Specialist provides knowledgeable, end-to-end support to customers while ensuring accurate, timely, and effective resolution of customer needs. The role manages customer inquiries and transactions, resolves more complex issues, and partners across functions to deliver a consistent and positive customer experience.
Responsibilities
Provide end-to-end support for customer inquiries, including order placement, order status, product availability, pricing, shipping, returns, credits, and account-related requests.
Manage complex customer situations requiring additional research, coordination, or follow-through.
Take ownership of customer inquiries through resolution, ensuring timely communication and minimizing unnecessary transfers or handoffs.
Review orders and customer requests for accuracy and proactively identify potential issues, delays, or required actions.
Partner with Sales, Supply Chain, Finance, Logistics, and other internal teams to resolve customer and order-related issues.
Requirements
College degree preferred
Technical school or equivalent combination of education and experience
Nice to have: Upselling activities
Nice to have: Cross Functional team/Project Management experience
Provide end‑to‑end support for customer inquiries, manage complex situations, and collaborate with cross‑functional teams to resolve issues and improve customer experience.
Responsibilities
Provide end‑to‑end support for customer inquiries, including order placement, order status, product availability, pricing, shipping, returns, credits, and account‑related requests.
Manage complex customer situations requiring additional research, coordination, or follow‑through.
Take ownership of customer inquiries through resolution, ensuring timely communication and minimizing unnecessary transfers or handoffs.
Review orders and customer requests for accuracy and proactively identify potential issues, delays, or required actions.
Partner with Sales, Supply Chain, Finance, Logistics, and other internal teams to resolve customer and order‑related issues.
Provide end-to-end support for customer inquiries, manage complex customer situations, partner with internal teams to resolve issues, and contribute to service level and quality objectives.
Responsibilities
Provide end-to-end support for customer inquiries, including order placement, order status, product availability, pricing, shipping, returns, credits, and account-related requests.
Manage complex customer situations requiring additional research, coordination, or follow-through.
Take ownership of customer inquiries through resolution, ensuring timely communication and minimizing unnecessary transfers or handoffs.
Review orders and customer requests for accuracy and proactively identify potential issues, delays, or required actions.
Partner with Sales, Supply Chain, Finance, Logistics, and other internal teams to resolve customer and order-related issues.
Requirements
High school diploma or GED or equivalent combination of education and experience
Sales RepresentativeNewDEX Imaging · Salt Lake City, US
Safety Investigations Specialist IIUber · Istanbul, Turkey
Bilingual Customer Service RepresentativeDentsply Sirona, Inc · Mississauga, Canada
Assistant Director of Development, Leadership Annual GivingUniversity of Florida · Gainesville, US
Account Executive, Inside SalesMonumental Sports & Entertainment · Washington, US