Supervise and coordinate daily reservation operations to ensure efficient processes, accurate bookings, and exceptional guest experiences in line with Aliée's luxury service standards.
Responsibilities
Supervise and coordinate daily reservation operations
Support the Reservations Manager in implementing reservation strategies
Monitor daily reservations, cancellations, amendments, no-shows, and booking trends
Ensure all reservations are processed accurately and efficiently
Oversee room availability, inventory allocation, and rate accuracy across all distribution channels
Requirements
Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field
Nice to have: additional languages
Nice to have: supervisory or team-leading role within Reservations or Front Office operations
The opening is in Accounts payable team where vendor Invoices will have to be checked, processed & paid. This is a non-voice profile for Accounts Payable core accounting.
Responsibilities
Check, process, and pay vendor invoices
Handle email queries from vendors & internal stakeholders
Get clarifications resolved from vendors & internal stakeholders by writing emails or taking calls
Prepare account reconciliations
Resolve open items coming in account reconciliations
HR & Payroll Specialist performs all life‑cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll.
Responsibilities
Independently process Turkish payroll from end to end according to the defined standards and client requirements including all associated payroll tasks
Monitor and manage ticket queues using the appropriate tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds
Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities
Produce and understand standard and client specific payroll reports including statutory year end reporting needs
Review and validate data for accuracy and completeness and initiates corrections per the defined standards
-Speaking Customer Support Advisor for a premium global social media & advertising initiative in Lisbon.
Compensation
Base Remuneration: €1,423 gross per month (distributed across 12 annual payments). Incentives & Perks: Variable performance bonuses, daily meal allowances
Responsibilities
Deliver exceptional written and verbal assistance to Turkish-speaking platform members concerning profile management, feature functionality, and technical troubleshooting.
Counsel small and medium-sized enterprise clients on optimizing their commercial advertising campaigns and digital footprint across the ecosystem.
Investigate, diagnose, and resolve customer challenges with empathy, operational speed, and a dedicated solution-focused perspective.
Sustain high customer satisfaction (CSAT) ratings while strictly maintaining internal compliance benchmarks and operational procedures.
Cooperate closely with supervisors and international peers to continuously elevate the overall user experience.
Turkish-speaking Operations Customer Experts to support content creators and influencers on a social networking platform.
Locations (2)
Amadora, Lisbon, Portugal
Lisbon, Lisbon, Portugal
Compensation
With company apartment: €1,338.66 total package (€1,138.66 cash + €200 apartment benefit)
Without apartment: €1,436.16 cash
Includes base salary, Christmas and holiday allowances (paid monthly) and a €7/day meal allowance
Potential productivity bonus based on performance and attendance
Responsibilities
Support content creators and influencers on subscription management, account management, technical troubleshooting and marketing tools
Make outbound calls to confirm customers understood the information shared
Help clients get the most from the platform's products and tools
Spot trends and solve problems affecting multiple small and medium business clients
Work in a fast-paced, innovative, multilingual team
Requirements
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