Lead onboarding, training, and ongoing support for new and existing clients, driving adoption and growth of Worth AI’s underwriting and decisioning platform.
Locations (4)
Orlando, Florida, United States
Atlanta, Georgia, United States
Tampa, Florida, United States
Miami, Florida, United States
Responsibilities
Assist and support the implementation process for newly acquired clients
Onboard new clients and provide hands‑on training
Build and nurture strong client relationships
Work closely with clients to build success and growth plans
Proactively engage with clients to assess satisfaction
Requirements
Nice to have: experience in software or technology industry
Nice to have: experience in FinTech
Nice to have: experience in credit and risk industries
Serve as a strategic advisor to a portfolio of Enterprise customers, driving adoption, value realization, and program success on the CreatorIQ platform.
Responsibilities
Serve as the primary strategic partner for a portfolio of customers
Build trusted, multi-threaded relationships across customer organizations
Drive platform adoption and customer success
Lead strategic engagements including success planning, business reviews, roadmap discussions
Lead the technology that powers Customer Success teams, building scalable systems and AI-enabled workflows.
Locations (4)
Edmonton, Alberta, Canada
Toronto, Ontario, Canada
Vancouver, British Columbia, Canada
Kitchener-Waterloo, Ontario, Canada
Compensation
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $120,870, a midpoint of $142,200, and a maximum salary of $163,530, designed to show the progression from learning the ropes to truly excelling.
Responsibilities
Manage and develop a team of CS Tech Admins
Customer Success Manager
Epiq Systems, Inc. (Epiq Global) · Posted Nov 6, 2026
Guide clients from go-live through renewal, ensuring lasting value from the platform by owning accounts for the life of the relationship and advising legal teams.
Compensation
The compensation range for this role is $150,000 - $175,000 USD annually and may be eligible for an annual bonus.
Responsibilities
Account Ownership: Take over each account at go-live and own it for the life of the relationship.
Onboarding: Lead onboarding and help each client’s lawyers fit the platform into how they already work.
Client Goals: Agree on goals with each client, meet regularly to review progress, and adjust the plan as needed.
Training and Adoption: Train new groups of users and help early adopters bring their colleagues along.
Account Health: Track usage through scorecard and adoption reporting, notice warning signs, and act on them well before renewal.
Account Manager responsible for driving new business through outbound prospecting and growing existing customer relationships through expansion and upsell opportunities.
Responsibilities
Develop and maintain strong relationships with key stakeholders
Create and execute strategic account plans to identify growth opportunities
Deeply understand customers business needs and match to qualifying products and solutions
Identify and pursue opportunities to upsell and cross-sell additional products and services
Serve as the voice of the customer within the organization
Requirements
Bachelor’s degree in Business, Marketing, Technology, or a related field
Hiring an experienced Customer Success Manager to help build and shape a growing Customer Success function. The role focuses on adoption, time to value, and measurable impact by building strong customer relationships.
Compensation
The pay range for this role is: $85,000 - $90,000.
Responsibilities
Drive adoption and time to value
Own post-launch customer relationships, from success planning through adoption, retention, and growth
Set clear success milestones with each customer and get them to first value quickly
Monitor usage trends and customer health; step in early when adoption dips
Capture customer feedback and advocate for it with Product/Engineering
Own renewal planning and execution for public sector customers, developing strategies, forecasting outcomes, and coordinating with Sales and Customer Success to ensure timely renewals.
Responsibilities
Own the renewal process for a portfolio of public sector customers
Develop account-level renewal strategies
Coordinate renewal activities from planning through completion
Collaborate closely with Sales and Customer Success teams
Monitor customer health and adoption data to forecast renewal opportunities
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