The Specialty Beauty Advisor – Clinique is responsible for maximizing sales in the Clinique brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards.
Responsibilities
Meet or exceed Clinique brand sales and clientele goals
Ensure that each guest receives exceptional service by greeting and engaging guests
Perform makeup applications, skincare analysis, and product demonstrations
Build and maintain strong customer relationships
Maintain store operational standards and cleanliness
Lead sales and account management for Clorox national accounts, driving volume, net sales, and profit objectives through category and customer strategy.
Deliver hands on 1:1 and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution
Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed
Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements
Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management
Drive consistent, real-world adoption of the sales operating rhythm and sales playbook by embedding it into coaching activities and leadership cadences
Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients. As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch.
Responsibilities
Build and maintain professional relationships with clients by assisting them and answering account questions.
Take initiative to handle account inquiries and customer needs and escalate to financial advisors when appropriate.
Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicate with clients about items needed.
Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACH’s in a timely manner.
Maintain confidentiality in accordance with RBC’s Code of Conduct.
Requirements
Bachelor’s degree
Nice to have: Series 7 and 66 (or 63/65) licenses or the willingness to get licensed within 12 months of hire
Director, Sales EnablementRoyal Bank of Canada · Newcastle upon Tyne, United Kingdom