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Technical Solutions Engineer, Google Cloud, Billing

Google · Posted Nov 6, 2026

Singapore, Singapore
On-site
5+ years

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Manage customer problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud products.

Responsibilities

Manage customer problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud products.
Contribute to customer-facing documentation and the processes or policies that scale the mission-critical service organization as Google grows.
Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
Analyze customer issues and advocate for their needs with cross-functional teams including product and engineering to improve the product and drive high-quality production.
Work as part of a team of Engineers/Consultants that globally ensure 24-hour customer support, which includes sometimes working non-standard hours or shifts.

Requirements

Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience.
Nice to have: implementing, administering, and troubleshooting network infrastructure devices
Nice to have: using techniques such as packet capture/packet analysis
Nice to have: artificial packet creation
Nice to have: load testing

Technical Solutions Engineer Manager, Infrastructure, Compute, Google Cloud

Technical Solutions Engineer Manager, Infrastructure, Compute, Google Cloud

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Technical Solutions Engineer, Google Cloud, Billing

Responsibilities

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Skills

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