Support the integration and transformation of the RPS Benefits General Agencies (GAs) and help connect several functions such as Ops & Client Service, Technology, Finance, Carrier Management, and other functional teams.
Responsibilities
Document current-state and future-state business processes and workflows
Identify process gaps, redundancies, manual activities, and opportunities for standardization or automation
Facilitate working sessions with business SMEs to define operational requirements and future-state processes
Develop process maps, requirements, procedures, and other operating documentation
Support integration activities as the legacy GA businesses transition toward a common EBGA operating model
Requirements
Bachelor's degree
Nice to have: Experience in operations, business analysis, transformation, and/or process improvement
Nice to have: Experience in insurance industry
Nice to have: Exposure to employee benefits/life & health
Nice to have: Strong communication and facilitation skills
Manage clinical projects from initiation through completion, coordinating cross‑functional activities, mitigating risks, and ensuring quality standards in a remote team environment.
Compensation
The expected salary range for this position based on the primary location of Arizona is 56,400.00 - 104,700.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.
Responsibilities
Manage multiple clinical projects from initiation through completion, ensuring alignment with timelines, scope, and quality standards.
Serve as the primary point of contact for Pharma and Roche clients, ensuring clear communication and stakeholder alignment.
Coordinate project timelines and develop and execute project plans across CDx Pharma Services, aligning cross‑functional activities and tracking progress against defined milestones.
Identify and mitigate risks, gaps, and bottlenecks, driving solutions to maintain project timelines.
Oversee sample testing workflows and data reporting, ensuring accuracy, compliance, and adherence to quality standards.
Requirements
Bachelor’s Degree in Life Sciences, Clinical Research, Healthcare, or a related field
Master’s Degree or specialized training in Project Management or Clinical Research
Provide hands‑on assistance to support laboratory operations, conduct experiments, analyze results, maintain equipment, and report data with technical rigor.
Responsibilities
Plan and conduct experiments
Analyze results and report data
Maintain laboratory equipment and chemicals
Ensure compliance with internal and external standards
The Research Scientist III will provide oversight and lead the research, evaluation, and data quality for the Laboratory Analysis and Follow-Up unit within the Bureau of HIV/AIDS Epidemiology.
Leverages data analytics and process management to enhance customer experience, optimize business operations, drive continuous improvement, and execute select operational activities.
Compensation
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Responsibilities
Analyze large volumes of historical and real‑time operational and customer data to identify trends, root causes, opportunities for improvement, and create forecasts.
Develop and standardize reporting templates using analytics data to support business decisions and process enhancements.
Administer technology solutions (e.g., Survey, Quality, Speech Analytics, Workforce Mgmt, Warranty App, etc.) to deliver actionable insights and improve customer experience.
Receive, document, and process customer inquiries and requests, ensuring accuracy and compliance with company guidelines.
Validate information and maintain detailed records, including data/reporting procedure documentation, for audit and quality purposes.
The Senior Quality Data & Systems Analyst provides enterprise analytical leadership by defining trusted quality measures, developing decision-support products, validating data, identifying trends and risks, and translating quality information into actionable insights.
Responsibilities
Develop and sustain dashboards, scorecards, models, and recurring reports for COPQ, customer, supplier, operational, audit, CAPA, and QMS performance.
Identify trends, systemic risks, and improvement opportunities and translate findings into concise recommendations for leaders.
Provide analysis for management review, strategic priorities, risk assessments, root-cause investigations, corrective actions, and continuous improvement.
Define and maintain KPI logic, business rules, source mappings, ownership, validation criteria, and controlled documentation.
Align metric definitions and reporting standards with process owners, Finance, Quality, Corporate Data Governance, BI, and data owners.
Requirements
Bachelor's Degree
Specialized Degree: Engineering, Data Science, Statistics, Information Systems, Business Analytics, Quality, or a related field
Senior Client Partner representing Spotify in Argentina, driving revenue growth and building strategic relationships with media agencies and advertisers.
Responsibilities
Own and be accountable for quarterly and yearly revenue goals, pipeline management, and growth targets for the peruvian market.
Develop and maintain excellent relationships with key media agencies, positioning Spotify as an invaluable strategic partner.
Work across agency departments to build holistic solutions.
Understand clients' business objectives and challenges deeply and respond with tailored advertising solutions.
Create persuasive narratives that translate Spotify's audience data and audio formats into compelling business growth stories.
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