Help clients with their everyday banking, credit, and investment needs, focusing on client education, sales, and relationship building.
Compensation
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
Responsibilities
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Respond to client-initiated contact, assisting them with a full range of financial transactions
Actively listen and engage clients in conversation to further understand their individual needs
Proactively take ownership of resolving and preventing client banking problems
Requirements
Nice to have: Track record in building rapport and maintaining client relationships within the financial or service industry
Responsible for consulting with Magnifi Financial members in person, on the phone and through digital channels. Educates, recommends, and sells products and services to members, including digital solutions.
Compensation
Salary Range: $17.80/hr. through $26.70/hr. Total compensation package varies based on position and may include bonuses, performance-based incentives, commission, and/or discretionary bonuses.
Responsibilities
Assist members with all routine transactions
Create a remarkable member experience by responding and providing resolutions to member requests with expertise
Consult with members to identify and recommend Magnifi Financial products and services based on financial need
Makes referrals to appropriate departments
Responsible for maintaining cash drawer, cash recycler and the day-to-day operation of ATM machines (deposit and restocking of ATM)
Lead strategic sales of digital banking solutions to banks and financial institutions across Germany, building new client relationships and managing end-to-end enterprise sales cycles.
Responsibilities
Identify, engage and acquire new bank customers focusing on new logo business
Build and qualify a sustainable sales pipeline
Conduct discovery processes to understand client challenges and buying structures
Develop opportunity, account and deal strategies for complex enterprise sales
The Sr Associate - Digital Product Manager in the Digital Onboarding team will contribute to digital initiatives across retail banking products, with a focus on enhancing the digital onboarding experience for Savings Accounts.
Responsibilities
Support the end-to-end lifecycle of digital onboarding products for Savings Accounts, including ideation, design, development, and go-to-market activities.
Track the end-to-end digital onboarding funnel – from customer landing to account activation – monitoring conversion, funnel KPIs, and failure patterns at every step to improve customer experience.
Write detailed Business Requirement Documents (BRDs) about practical product solutions, features, and fixes within the ambit of the regulatory framework and operational realities.
Analyze customer acquisition data for the digital channel to identify process gaps, conversion leakages, and product interventions to improve funnel outcomes.
Engage cross-functional stakeholders – including Platform, Technology, Operations, Compliance, Risk, and Design teams for timely delivery of product initiatives and process change implementation.
Requirements
MBA (preferred)
Nice to have: Digital banking products understanding
Lead regulatory strategy and compliance across Africa, focusing on Kenya, ensuring licensing, engagement with regulators, and building a robust compliance framework.
Responsibilities
Lead proactive engagement with regulators, central banks, and industry associations in Kenya and other key African markets
Manage regulatory licensing, renewals, and submissions to ensure timely approvals
Track and interpret evolving regulatory developments, advising leadership on implications
Represent Cellulant in industry forums and regulatory consultations
Design, operationalize, and strengthen the compliance framework covering AML/CFT, consumer protection, data privacy, sanctions, and cross-border payment regulations
Requirements
Bachelor’s degree in Law, Finance, Economics, Business Administration, or related discipline
Nice to have: Master’s degree (LLM, MBA, or related field)
Nice to have: Professional certifications such as CAMS, ICA Advanced Certificate in Regulatory Compliance, CAFCA, Data Protection Supervisor Certification
Relationship Banker (SAFE) serving customers across all segments in a branch environment, managing portfolios, driving digital adoption, and ensuring compliance with FINRA and state licensing requirements.
Support customers in a TSB branch, delivering personalised service across face‑to‑face, telephone and video channels, and promote digital banking adoption.
Compensation
The starting salary is £27,550 together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary.
Responsibilities
Supporting customers across face‑to‑face, telephone and video channels to meet their banking needs
Helping customers build confidence in using digital banking services, including mobile and online platforms
Understanding customer needs and proactively identifying the most suitable products and services
Resolving customer queries efficiently and providing clear, practical solutions
Building strong, lasting relationships through personalised service and regular engagement
Support customers in a TSB branch, delivering a personalised, human experience across face‑to‑face, telephone and video channels.
Compensation
The starting salary is £25,638 together with a £500 flexible benefit allowance and the opportunity to earn a discretionary performance-related bonus of 8% of salary.
Responsibilities
Supporting customers across face‑to‑face, telephone and video channels to meet their banking needs
Helping customers build confidence in using digital banking services, including mobile and online platforms
Understanding customer needs and proactively identifying the most suitable products and services
Resolving customer queries efficiently and providing clear, practical solutions
Building strong, lasting relationships through personalised service and regular engagement
Senior Specialist: Regulatory & ComplianceNewCellulant Group · Nairobi, Kenya