The Warehouse Supervisor is responsible for leading the safe, high-quality, and efficient delivery of Third-Party Logistics (3PL) services to internal and external customers. This role oversees day-to-day warehouse operations while maintaining strong customer relationships, supporting financial performance and accountability, and providing effective leadership and development of warehouse employees.
Compensation
The target base salary range for this position is between $65,000 CAD and $90,000 CAD annually.
Responsibilities
Maintain strong customer relationships by professionally communicating with customer representatives, participating in meetings and conference calls as needed, supporting new customer implementations, and escalating customer issues promptly to the Warehouse Manager when required.
Support the Warehouse Manager in meeting financial and labor objectives by balancing overtime and agency usage, effectively planning staffing levels to control labor expenses, and maintaining accurate daily time and attendance records for agency and full-time employees in Kronos.
Lead and develop warehouse staff by managing employee performance, ensuring appropriate training, providing ongoing coaching and development, completing timely performance evaluations, and addressing performance concerns in consultation with Human Resources and management when necessary.
Oversee day-to-day warehouse operations including receiving, storage, picking, shipping, returns/damaged goods, maintenance, value-added activities, and administrative functions to ensure customer requirements are met efficiently and cost-effectively, while keeping teams informed of daily priorities and operational issues.
Supervises multiple departments within the distribution center, providing direction and motivation to warehouse associates while ensuring safety, productivity, and quality.
Supervises multiple departments within the distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Provides direction and motivation to warehouse associates while ensuring safety, productivity, and quality.
Responsibilities
Monitors productivity of warehouse associates and balances workload to ensure production and delivery goals are met.
Provides training, tools, and equipment for warehouse associates to ensure tasks are completed safely and efficiently.
Ensures all warehousing functions are running smoothly and acts as a point-of-contact for escalated issues.
Identifies process improvements to enhance distribution center performance and the effectiveness of each department.
Evaluates the distribution center’s alignment for efficiency and inventory management.
Ensure compliance with Quality, Health, Safety, Security, and Good Manufacturing Practice (GMP) requirements, including applicable Health Canada, regulatory, and customer requirements, to protect personnel, equipment, property, and product quality.
Requirements
Diploma or degree in International Business, Transportation, Logistics, or a related field preferred
Nice to have: Pharmaceutical distribution center experience
Vacation Time - Earn up to 2-weeks on your first year of employment
Paid Holidays and Floating Holidays
Premium FREE Medical and Dental coverage options
Description
JOB TITLE: Assistant Distribution Center Manager
The Assistant Distribution Center Manager (ADCM) assists the Distribution Center Manager (DCM) in overseeing all warehouse activities including but not limited to receiving, put away, and overall organization of product in the warehouse. The ADCM will help the DCM manage staff, where necessary, and help to ensure efficient operations.
TEAM MEMBER PERKS
Along with a competitive paycheck, you will also get to enjoy a full suite of benefits including:
Paid Weekly
Sick Time - 5 days
Vacation Time - Earn up to 2-weeks on your first year of employment
Paid Holidays and Floating Holidays
Premium FREE Medical and Dental coverage options
Vision Insurance
401(k) with company matching
Life Insurance
Discounts on Tires and Wheels
Opportunity for advancement
WE WANT TO HEAR FROM YOU IF YOU
Pride yourself in providing excellent customer service
Have proven time management mastery
Have the ability to work independently and in a team
Pride yourself on solving problems efficiently
REQUIRED QUALIFICATIONS AND SKILLS:
Minimum 3+ years’ distribution center operations experience, supervision /management preferred
Experience managing fleet of delivery vehicles
Operate vehicles under DOT compliance
Possess a valid standard driver’s license, some states may require a Class D license - No CDL required
Meet requirements for DOT compliance; pass drug test and DOT physical, be at least 21 years, eligible and willing to cross state lines for deliveries as required
Ability to be insured under company driving policy
Inventory management and cycle counting
Proven customer service skills
Ability to operate a lift. All positions that require the use of a lift, will be provided training to obtain lift certification
Ability to become Smith System certified. Training will be provided by the company
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