Obtains all necessary information to register and financially clear patients. Acts as a key resource by providing functional guidance and direction to new employees, resolving problems, using sound judgment and initiative as workflow requires.
Compensation
Pay Range is $36.83 to $51.55 / hour
Responsibilities
Greets patients/family members and obtains and/or verifies demographic, clinical, financial, and insurance information in the process of financially clearing patients for service delivery
Utilizes inputs to authenticate and register patients for service delivery for patients who have registered through the Patient Access Center; for those who are not registered, completes the end-to-end process of registration through close-out for service delivery
Obtains and processes signed physician orders
Maintains assigned work queues
Conducts insurance eligibility/benefit verification, referral/authorization, and financial education on designated accounts
Provide front‑line administrative support in the Office of the Registrar, including data entry, document management, customer service, and office operations.
Compensation
Salary: $21.75 per hour
Responsibilities
Serve as primary front desk contact
Screen and respond to phone calls, emails, visitors and walk‑in inquiries
Enter, update, and retrieve information
Develop and maintain electronic and paper filing systems
Review incoming documents for completeness and accuracy
Provide high-quality customer support to internal teams, agents, policyholders, medical providers, and injured workers, ensuring professional and timely communication across all interactions.
Compensation
Pay: $21.17 to $29.64 per hour
Responsibilities
Process insurance applications, claims, and payments by accurately entering and verifying data from multiple sources
Review and interpret documents such as First Reports of Injury, medical bills, and reimbursement requests
Manage workflow queues by completing data entry, research, and processing tasks
Senior consultant responsible for patient identity, record integrity, and health information management workflows across a complex, multi-entity healthcare environment.
Compensation
Competitive salary and benefits.
Responsibilities
Configure and test health information management workflows, including release of information, chart tracking, deficiency tracking, coding, and abstracting.
Configure and test document imaging, patient identity, and related records management workflows.
Support HIM and document imaging integrated testing, end-user validation, go-live readiness, and stabilization activities.
Work closely with the Team Lead or Application Manager on researching, planning, building, testing, and implementing approved project work.
Analyze operational requirements and system capabilities to propose effective solutions and apply workflow practices to system configuration.
Requirements
Bachelor’s degree in Health Information Management, Healthcare Administration, Information Management, Computer Science, or a related field, or an equivalent combination of education and experience.
Nice to have: Prior Epic implementation or go-live experience
The Epic HIM / Gallery Analyst will configure, test, and implement health information management and document imaging workflows across complex healthcare environments.
Compensation
Competitive salary and benefits.
Responsibilities
Configure and test health information management workflows, including release of information, chart tracking, deficiency tracking, coding, and abstracting.
Configure and test document imaging, patient identity, and related records management workflows.
Support HIM and document imaging integrated testing, end-user validation, go-live readiness, and stabilization activities.
Work closely with the Team Lead or Application Manager on researching, planning, building, testing, and implementing approved project work.
Analyze operational requirements and system capabilities to propose effective solutions and apply workflow practices to system configuration.
Requirements
Bachelor’s degree in Health Information Management, Healthcare Administration, Information Management, Computer Science, or a related field, or an equivalent combination of education and experience.
Nice to have: Prior Epic implementation or go-live experience
Nice to have: Experience with release of information, chart tracking, deficiency tracking, coding and abstracting, identity, or related Epic records capabilities
Nice to have: Experience configuring Gallery or other document imaging workflows
The Digitisation Officer is responsible for a wide range of administrative duties within Health Information Services (HIS) including performing document imaging tasks, PDF upload, and secure org scanning.
Compensation
Remuneration: $1,416.58 - $1,498.39 per week
Responsibilities
perform document imaging tasks including PDF upload and secure org scanning
The DIIVO Team is seeking an experienced and motivated Production Specialist II to join our fast-paced operations team. This position plays an important role in the receipt, imaging, and retention of internal and external customer correspondence, along with supporting a variety of production activities.
Responsibilities
Prioritizes and organizes work to increase effectiveness, efficiency, and productivity
Monitors and reviews documentation requirements
Executes on policies and procedures in connection with firm policies and guidelines regarding document management
Requirements
High School Diploma / GED / Secondary School or equivalent
Digitisation OfficerNSW Health · Sydney, Australia