Coordinate administrative and operational support between Pacific Neuropsychiatric Specialists and contracted mental health facilities, ensuring communication, onboarding, and compliance.
Responsibilities
Serve as primary liaison between internal teams and contracted facilities
Maintain communication with facilities regarding patient and administrative needs
Assist facilities with day‑to‑day administrative tasks
Support verification of benefits and medication prior authorization
Navigate and manage multiple EMR systems and email accounts
Requirements
High school diploma required; college or equivalent education preferred
Nice to have: Experience in a mental health or substance use disorder setting
Provide comprehensive administrative support to the executive team, ensuring smooth day-to-day operations, strong prioritization, and clear communication across the organization.
Compensation
Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Responsibilities
Provide comprehensive administrative support to the executive team, including calendar management, meeting scheduling, travel coordination, and correspondence handling
Manage communication on behalf of executives, including emails, calls, and other requests, ensuring timely, professional, and well-prioritized responses
Actively manage priorities for executives, redirecting requests when appropriate and personally handling sensitive or time-critical matters
Keep executives informed of urgent topics and ensure consistent follow-up on key actions and decisions
Organize and maintain electronic and physical documentation with a high level of accuracy, confidentiality, and discretion
Requirements
Bachelor’s or Master’s degree in Business Administration, Management, or a related field
Responsible for front‑line patient administration, billing, insurance coordination, appointment scheduling, and back‑office support within a hospital setting.
Responsibilities
Greet patients and direct them to appropriate departments
Confirm and register new patients
Handle telephone inquiries and provide information to medical staff
Manage appointments, including no‑shows and rescheduling
Collect payments and co‑payments based on insurance eligibility
Responsible for the day to day operations of the branch from an administrative aspect.
Responsibilities
Answering the phone: pick up by third ring, direct customer questions, direct customers to agent
Application processing: Documenting application in the log, prescreening application, C-14, scanning files, order Med records, order Pordamedic
Agent Management & support: maintain agent files, process agent application for employment, order background check, push- agent appointment via home office, order Gryphon log in for each new agent
Office Maintenance: files maintained to standards, office machines in working order and maintained, work areas are clean and neat, supplies are ordered and stocked
System knowledge: PAL, BSPN, Gryphon, nomoreforms, Predictive Index, FSP Account Expense reporting, direct bill expense reporting, EPI
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