Support and configure Epic and other health system applications to improve quality and reduce costs.
Compensation
Base Pay Scale: Generally starting at $57.53 - $76.22 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other IT teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Requirements
Bachelor's Degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university
The Clinical Systems Analyst II supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care.
Compensation
Base Pay Scale: Generally starting at $55.85 - $74.00 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide application support and troubleshooting for production systems, including participation in on-call rotation as required, with a focus on root cause analysis and long-term fixes
Design, develop, and implement enhancements, workflows, and application features across the full development lifecycle (requirements, design, build, test, and deployment)
Collaborate with cross-functional teams (Infrastructure, Integration, Reporting, and Help Desk) to resolve issues and deliver scalable technical solutions
Monitor application performance and proactively identify opportunities for optimization, stability, and reliability improvements
The Billing Manager is responsible for ensuring that the highest quality revenue cycle processes are in place and followed in order to maximize reimbursements in a timely and efficient manner.
Responsibilities
Maximize fee reimbursement and collection
Maintain reimbursements within industry benchmarks for timeliness and optimization
Resolve daily revenue cycle edits and issues delaying insurance payments
Minimize claims denials
Oversee pre-certification and insurance verification functions for the entire department
Lead the Integrated Epic Enterprise Clinical and Revenue Cycle System implementation, managing project teams, budgets, and stakeholder communication to ensure successful adoption across the health system.
Compensation
$66.13 - $99.19
Responsibilities
Plan, organize, and direct project teams and tasks
Manage project budgets and resources
Establish policies and ensure project goals are met
Act as advocate and liaison between stakeholder groups
Drive portfolio and resource management adoption
Requirements
BA/BS in Computer Science, Business or clinical related field
Provide essential behind-the-scenes support in a busy hospital or high-volume medical clinic environment, managing physician schedules, coordinating patient appointments, handling insurance pre-authorizations, and maintaining accurate medical records using Epic and other electronic medical record systems.
Compensation
The pay range for this position is $20.00 - $24.00/hr.
Responsibilities
Support the schedules and patient volumes for 34 physicians, ensuring appointments are accurately booked and coordinated.
Utilize Epic software and other electronic medical record systems to schedule patient appointments and update records.
Answer incoming phone calls promptly and professionally, routing calls and providing information as needed.
Obtain insurance pre-authorizations for surgeries, appointments, check-ups, and other procedures prior to patient visits.
Contact physician offices and hospitals to request and obtain pre-operative results and other clinical information.
Requirements
High school diploma
Nice to have: previous experience using Epic electronic medical record software
Epic Analyst – Community Connect within Digital Health & Technology Department, responsible for optimizing and supporting Epic systems to improve workflows and patient/provider experience.
Responsibilities
Process and implement approved change requests within service level agreements
Respond to assigned system incidents and provide user support
Work on projects and provide estimates for complex work
Provide backup assistance and share knowledge with team members
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