Serve as first contact for patients, navigating them through orthopedic surgical care continuum, coordinating with physicians, specialists, and support staff to ensure timely, high-quality care.
Compensation
Compensation Range: $89,500.00- $130,000.00
Responsibilities
Act as liaison between physicians, clinical coordinators, patients and families, and administrative staff
Facilitate patient progression from surgical booking through pre-admission testing, inpatient stay, and post-operative visits
Ensure compliance with preoperative education and screening protocols
Conduct initial navigator assessment and document potential barriers to treatment
Assist in coordinating pre-operative PT, home safety evaluation, dental smoking cessation, and other protocols
Requirements
Bachelor’s Degree in Nursing
Nice to have: 1-2 years experience with Boston Medical Center
Responsible for non‑complex electronic and paper claim submissions to insurance payers, coordinating required information for filing secondary and tertiary claims reviews, and analyzing claims for accuracy.
Responsibilities
Submit electronic and paper claims to insurance payers
Coordinate required information for filing secondary and tertiary claims reviews
Analyze claims for accuracy of diagnosis and procedure codes
Make charge corrections or follow up with appropriate parties
*Expected Starting Pay Range
$17.80 - $21.51
*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
Responsibilities
Greet the patient/family as they enter Emergency Department or Urgent Care.
Obtain the patient's name and verify the correct patient account in the EPIC system and record patient's chief complaint as to why they are seeking treatment.
Verify the patient and legal guardian's identity and place the wrist band on the patient for proper identification.
Obtain patient insurance information and co‑pays/point of service deposits.