A hands-on technical leadership role within the Behavioural team focused on building intelligence layers that turn customer signals into marketing triggers.
Compensation
The base pay range for this position is $147,300 - $192,000 CAD/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.
Responsibilities
Shape the Behavioral Platform Architecture: Help define the technical vision, system boundaries, and architecture for services that transform customer activity signals into actionable trigger events.
Lead by Example: Be a hands-on technical leader who contributes directly to high-impact work through design, implementation, code review, debugging, and production support.
Build the Behavioral Decisioning Engine: Design and implement services that detect behavioral patterns across events, correlate signals across time windows, and determine trigger eligibility.
Design Stateful Contact Context: Help architect systems that maintain the short-lived behavioral state and lookback windows needed to evaluate patterns like ‘action without completion,’ multi-event intent signals, and state-change-driven triggers.
Establish a Reusable Pattern Framework: Help build declarative or rule-based capabilities that allow new behavioral triggers to be defined, configured, evaluated, and extended efficiently over time.
Design authority for Salesforce ecosystem managing platform architecture across multiple clouds.
Compensation
Hiring Range: $103,700.00 - $163,220.00 USD Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Responsibilities
Own end-to-end solution design across multiple Salesforce Clouds - object and data model, security and sharing, automation strategy, and integration patterns
Translate business strategy into a multi-year platform architecture roadmap
Recommend build vs. buy vs. configure, and sequence capability delivery
Act as trusted advisor to Sales, Marketing, Customer Solutions and channel partners
Guide internal and partner development teams on best practices, data modeling, automation and API integration
Requirements
Bachelor’s degree or equivalent practical experience
Senior Solution Architect serving as a technical authority for complex enterprise opportunities, owning architecture across telephony, networking, VDI, public cloud, APIs, and AI-powered solutions.
Responsibilities
Lead technical discovery, architecture, whiteboarding, customized demonstrations, trial engagements, and value assessments
Own end-to-end enterprise voice architecture across SIP trunking, WebRTC, Session Border Controllers, media paths, codec strategy, transcoding, failover, and carrier interconnect
Drive network architecture decisions across OSPF, BGP, MPLS, SD-WAN, NAT/CGNAT, QoS, and firewall concepts
Architect VDI and AWS solutions using technologies including EC2, Lambda, and EventBridge
Design API and integration architectures spanning RESTful APIs, webhooks, event-driven patterns, authentication, and error handling
Requirements
Bachelor's degree in Electrical Engineering, Computer Science, or a related field
Lead end-to-end solution architecture for priority initiatives, creating blueprints, standards, and governance to deliver secure, scalable, and resilient solutions across HEINEKEN’s modular platform.
Responsibilities
lead end-to-end solution architecture for priority initiatives
produce architecture blueprints and reference architectures
define and maintain solution standards, design principles, and guardrails
drive timely architectural decision-making and documentation
ensure cross-domain integration across processes, data, and technology
Requirements
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Engineering, or related technical field
Lead engineering and AI framework development for Level 1 surveillance platform
Compensation
Competitive salary and non-contributory pension
Responsibilities
Architectural and design alignment with organization wide AI framework
Keep abreast of the latest changes to the frontier models as well as to agentic engineering and to adapt to these changes against the direction the platform needs to take
Understand how to operationalise the components and functionality being delivered
To Introduce critical guard rails
Delivery of business use cases engaging and influencing development, devOps, support and business teams while transforming the core framework
Requirements
Nice to have: Investment bank or Corporate Bank sector understanding
Lead technical teams through complex challenges and guide clients towards successful digital transformations, while mentoring engineers and driving continuous improvement.
Compensation
Annual performance-based bonus
Responsibilities
Work on a broad variety of projects and tech stacks for clients across seven sectors
Steer technical teams through complex challenges and guide our clients towards successful digital transformations
Provide mentorship to engineers and create an environment of continuous improvement
Live in-person whiteboarding sessions to problem solve with the team
Work to agile best practices and cross-functionally with multiple teams and stakeholders
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