Referso Jobs

Process email, chat and phone requests in a high-volume environment.
Thoroughly and accurately document interactions into a CRM system (Salesforce).
Manage open case lists and prioritize follow-up work.
Provide a superior customer experience by always communicating in a positive, friendly, empathetic, polite manner.
Call control - managing the beginning, middle, and end of an interaction, in addition to hold times.

Requirements

High school diploma or GED
Nice to have: Call center environment experience

Skills

Microsoft Office Suite Google suite Internet Explorer Edge Chrome Firefox

Fraud Detection Analyst

Flagstar Bank · Posted Nov 6, 2026

Open

Hicksville, New York, United States
Senior
$19–$31
5+ years

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The Fraud Detection Analyst plays a critical role in protecting the Bank’s assets by proactively identifying and mitigating fraudulent activity.

Compensation

Pay Range $19.34 - $31.22

Responsibilities

Analyze daily detection reports to identify potential fraud
Make real-time decisions on transaction clearance, extended holds, account flags, and service restrictions
Investigate suspicious transactions and escalate complex cases to senior fraud specialists
Monitor and resolve outstanding fraud alerts and ensure timely alert disposition
Document findings and actions taken in accordance with internal protocols

Requirements

High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent

Skills

fraud detection systems Microsoft Office web browsers mobile operating systems DNA Nautilus

Investments Technology Research Intern

Janus Henderson · Posted Nov 6, 2026

Open

Denver, Colorado, United States
Hybrid
Internship · Intern
$25–$25 per hour

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A 10‑week summer internship focused on software and web development for the asset management industry.

Compensation

The hourly rate for this position is $25.00. This range is estimated for this role. Actual pay may be different.

Responsibilities

Gain experience in developing software for the asset management industry
Learn how an IT department operates
Contribute to software development and Web development projects
Learn JHI Data Management processes and standard methodologies
Carry out other duties as assigned

Requirements

Bachelor's degree in Computer Science, Information Systems, or Engineering
Nice to have: HTML
Nice to have: CSS
Nice to have: JavaScript
Nice to have: ASP.NET

Skills

data querying data management current browsers (IE, Firefox, Chrome)Microsoft Office Suite authorized to work in the U.S.

Junior QA Engineer

QualityAI · Posted Nov 6, 2026

Open

Chicago, Illinois, United States +1 more
Hybrid
Full-time · Entry
$50K–$55K per year
0–3 years

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Design, review, and execute manual test cases based on business requirements and collaborate with developers, business analysts, and QA team members to resolve issues.

Locations (2)

Chicago, Illinois, United States
Santa Clara, California, United States

Compensation

Competitive pay, the salary range for the role is $50,000 - $55,000.

Responsibilities

Design, review, and execute manual test cases based on business requirements.
Identify, document, track, and validate defects using tools such as Jira.
Collaborate with developers, business analysts, and QA team members to resolve issues.
Identify requirement gaps and potential issues early in the development cycle.
Participate in daily stand-ups, provide progress updates, and proactively communicate blockers.

Requirements

Nice to have: web testing
Nice to have: mobile testing

English-Portuguese OPI/VRI Interpreter - Sign-On Bonus

Kreato Global · Posted Nov 5, 2026

Open

Remote
Remote
Full-time · Associate
0+ years

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Provide remote English‑Portuguese interpretation via OPI and VRI, ensuring accurate, impartial communication across medical, social service, customer care, and financial settings.

Compensation

Guaranteed Pay: Get paid for each eligible logged-in hour, including time spent handling calls and waiting in the queue, subject to the applicable program terms. Sign-On Bonus: Earn an additional bonus in accordance with the program's eligibility requirements. Performance Bonuses: Be rewarded for meeting established performance and quality standards. Schedule Adherence Bonuses: Earn additional incentives for maintaining reliable attendance and schedule adherence, subject to program requirements. Overtime Opportunities: Increase your earnings through available overtime shifts.

Responsibilities

Facilitate clear communication between English and Portuguese speakers
Deliver consecutive interpretation
Maintain confidentiality and HIPAA compliance
Adhere to schedule and quality standards
Use approved USB headsets and reliable internet

Skills

Remote OPI Remote VRI Consecutive interpretation Medical terminology Financial terminology Social service terminology

Service Desk Engineer

PM Group · Posted Nov 4, 2026

Open

Bangalore, Karnataka, India
2–4 years

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Provide technical and troubleshooting assistance for computer hardware, software, mobile devices and other tech tools remotely.

Responsibilities

Provide helpdesk support remotely
Translate technical knowledge into actionable direction
Support end users and use remote administration tools
Create positive customer support experience
Ensure timely resolution or escalation

Requirements

Technical degree

Skills

MS Office Suite Office 365 Windows Operating Systems Citrix VDI Basic networking knowledge and protocols IE Firefox Chrome VPN

Firefox jobs

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Locations (2)

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