The Regional Project Office is responsible for entire regional project management, including Strategic Project Management, Business Intelligence, Data Analysis, and Regional Project Development to increase business productivity and efficiency.
Responsibilities
Maintain an up-to-date view of all key projects across the Region
Lead the execution of strategic & regional initiatives and/or following-up on their implementation
Leads and coordinate strategic presentations for Japan (strategic plan, budget presentation, etc.)
Define project scope and objectives and develop comprehensive project plans to be shared with relevant parties (internal/external stakeholders)
Ensure that all projects are delivered on-time, within scope and on budget
As an AI Deployment Manager (ADM) at SpaceXSI, you'll own the post‑sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion.
Responsibilities
Manage a book of business with our top enterprise customers, owning the long‑term success of each account
Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI‑driven organizational change
Lead enterprise rollouts end‑to‑end: onboarding, enablement, internal champions, and scaled adoption
Turn high‑impact use cases into durable, repeatable workflows across teams
Monitor account health and usage data to drive renewals and expansion with AEs
Requirements
Nice to have: Experience working at the intersection of business and technology
Nice to have: Translate customer needs into clear technical plans
Nice to have: Understand modern engineering and knowledge‑work orgs
Nice to have: Communicate comfortably with multiple functions
Provide high‑quality support to Red Hat enterprise customers in Japan, handling inquiries in Japanese, English, and optionally Mandarin, while troubleshooting and documenting solutions.
Responsibilities
Serve as primary contact for Japanese enterprise customers via phone and email
Coordinate communication between customers and internal teams
Diagnose, troubleshoot, and resolve customer issues
Presales Engineer / Enterprise Account Consultant responsible for high-touch proposal activities, solution design, and cybersecurity advisory for potential and existing customers in Japan.
Responsibilities
Collaborate with account managers and partners to establish trusted advisor relationships with potential and existing customers
Identify and define customer pain points, determine root causes, and develop optimal roadmaps to propose feasible solutions
Create proposals that optimize the entire solution set across a broad product portfolio
Drive the realization of medium- to long-term network security plans
Develop and present effective cybersecurity solutions to address customer challenges
Requirements
Nice to have: Experience managing or leading large-scale projects
Nice to have: Proposal experience to CIOs and CXOs
Senior Specialist supporting recruitment across Japan and the wider APAC region, managing end-to-end recruitment activities including sourcing, screening, stakeholder management, and offer closing.
Responsibilities
Effectively implement ERM's recruiting process to efficiently hire qualified employees who meet or exceed position requirements and align with ERM's culture and global strategy.
Perform full cycle recruiting activities on assigned requisitions, including developing job postings and search strategies, reviewing applicants, screening and evaluating candidates, coordinating interview process, and supporting final selection process.
Establish and maintain strong relationships with hiring managers, including collaborating to understand their unique needs and develop a plan for successfully finding ideal candidates for each position.
Manage candidate process, provide a positive candidate experience, maintain responsive communication, and act as a candidate advocate, including honoring confidentiality and providing flexibility as appropriate.
Develop and implement hiring strategies to provide a qualified and diverse candidate pool for assigned requisitions, including passive candidate sourcing.
Lead consulting engagements for Visa clients in Japan, supporting strategy and new business development in the Commercial Money Movement Solutions business.
Responsibilities
Drive initiative development to support the client’s CMS business growth using strategic consulting methodologies
Lead engagements and act as the main focal point coordinating between client team, junior team members, other internal local and global stakeholders, and outsourcing partners
Scope, propose, contract, and deliver projects, managing team members’ performance and delivery quality
Manage client relationships with executives, general managers, and key frontline members
Coach team members and contribute to their growth and career development
This role in Japan will be responsible for delivering consulting engagements for financial institution clients in Japan, enabling growth and improved profitability across their payments business.
Responsibilities
Support the preparation of client project proposals, providing input to objectives, scope, deliverables, approach, dependencies, roles and responsibilities
Develop a fact base by undertaking client interviews and analyzing client documentation or processes
Analyze Visa and client data to benchmark performance vs. industry averages to identify performance gaps and improvement opportunities
Collaborate with data science team to leverage advanced data analytics capabilities
Collaborate with the market support center team, broader global team, or other functional teams to obtain specific subject matter expertise as needed