Referso Jobs

English-Speaking Technical Support Specialist

Cross Border Talents · Posted Nov 9, 2026

Open

Lisbon, Lisbon District, Portugal
On-site
Full-time · Associate
2+ years

English-Speaking Technical Support Specialist

Cross Border Talents · Posted Nov 9, 2026

Open

Lisbon, Lisbon District, Portugal
On-site
Full-time · Associate
2+ years

Developer Support Engineer, Open API

Buildertrend · Posted Nov 6, 2026

Open

United States +1 more
Hybrid
$90K–$120K per year
3+ years

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Developer Support Engineer for the Open API, shaping construction technology and building support processes.

Locations (2)

United States
Omaha, Nebraska, United States

Compensation

Compensation: $90,000-$120,000 per year

Responsibilities

Own the API support queue and troubleshoot sign-in, token and permission issues.
Reproduce issues and write clear bug reports, following them through engineering.
Keep customers informed during outages and critical events.
Act as the main technical contact for API customers, watching usage to catch risks early.
Show builders what they can build today and share their requests with Product.

Requirements

Nice to have: Python
Nice to have: JavaScript
Nice to have: MCP
Nice to have: agentic AI tooling
Nice to have: construction knowledge

Technical Support Engineer

D2B · Posted Nov 5, 2026

Open

South Africa
Contract
ZAR 25K–ZAR 32K per year
3+ years

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Technical Support Engineer responsible for tier‑2/tier‑3 customer support, diagnosing and resolving complex issues on a multi‑tenant B2B SaaS platform.

Compensation

Salary: 25,000 ZAR to 32,000 ZAR

Responsibilities

End‑to‑end case resolution
Manage inbound queue via Intercom, triage by severity and business impact
Conduct deep diagnostic investigations
Reproduce issues in staging/test tenants
Package and elevate verified defects to Product Lead

Requirements

Nice to have: cybersecurity domain exposure
Nice to have: secure email gateways
Nice to have: human risk management platforms
Nice to have: KnowBe4
Nice to have: Proofpoint

Skills

technical support application support product support customer‑facing engineering B2B SaaS platform web technologies

Physical Security Systems Integration Engineer

Kastle Systems · Posted Nov 3, 2026

Open

Falls Church, Virginia, United States
Entry
1–3 years

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Support the head engineer and the wider team across integration support and implementation work for Kastle's physical access control platform.

Responsibilities

Triage and work integration support tickets
Write clear bug cases in Jira
Support customer and partner implementations
Validate and reconcile data
Test APIs

Requirements

Bachelor's degree in computer science, information technology, engineering, or a related field, or equivalent practical experience
Nice to have: Okta
Nice to have: Microsoft Entra ID
Nice to have: SCIM provisioning
Nice to have: Genetec

Skills

REST APIs JSON HTTP status codes token-based authentication Postman SQL CSV Excel

Technical Support Manager

Runware · Posted Nov 3, 2026

Open

Remote, United Kingdom
Remote
Manager

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Lead and scale Runware's technical support function across all product lines, building team, processes, and automation to deliver high-quality support.

Responsibilities

Own the support function end to end
Build and scale the team
Establish support as the first point of contact for technical inquiries
Reduce dependency on Engineering
Drive support automation

Requirements

Nice to have: AI/ML inference
Nice to have: GPU infrastructure
Nice to have: serverless compute
Nice to have: AI-assisted support tooling and automation

Skills

APIs logs metrics distributed systems support platforms Pylon Zendesk Intercom Jira

English-Speaking Technical Support Specialist

English-Speaking Technical Support Specialist

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Developer Support Engineer, Open API

Locations (2)

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Technical Support Engineer

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Responsibilities

Requirements

Skills

Physical Security Systems Integration Engineer

Responsibilities

Requirements

Skills

Technical Support Manager

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HTTP status codes jobs

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Locations (2)

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Compensation

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