Manage office operations for a fast‑growing plumbing and HVAC company, handling phone, scheduling, dispatch, estimates, invoicing, permits, compliance, vendor coordination and reporting.
Compensation
Up to $1600/mo depending on experience
Guaranteed annual bonus of one month's salary
Performance-based annual bonus up to 1.5x one month's salary contingent on quarterly performance scores
Responsibilities
Answer and route incoming calls
Schedule and dispatch jobs for technicians
Manage estimate pipeline and follow‑ups
Send invoices and collect payments
Maintain accurate Housecall Pro data
Requirements
Nice to have: Spanish speaking
Nice to have: HVAC experience
Nice to have: financing experience
Nice to have: training or supervising a CSR
Nice to have: experience with field service platforms
An office management role for home service businesses responsible for phone handling, scheduling, dispatch, job tracking, payroll, and administrative compliance.
Compensation
Up to $1600/mo depending on experience. Guaranteed annual bonus of one month's salary. Performance-based annual bonus up to 1.5x one month's salary contingent on quarterly performance scores.
Responsibilities
Answer and book calls for service, emergencies, and estimates
Build and manage technicians’ daily schedules and dispatching
Follow up on completed jobs, open estimates, and sell maintenance memberships
Track every job from booking through completion and invoicing
Invoice, collect payments, and assist with financing applications
Coordinate daily schedules for HVAC, plumbing, electrical, and installation technicians while providing customer service and maintaining operational efficiency.
Compensation
Competitive hourly pay based on experience and qualifications
Responsibilities
Coordinate daily schedules for HVAC, plumbing, electrical, and installation technicians
Dispatch technicians efficiently based on location, skill level, job priority, and availability
Maximize technician productivity by minimizing unnecessary downtime, travel, and scheduling gaps
Monitor technicians’ progress throughout the day and proactively adjust schedules when jobs run longer or finish early
Maintain communication with technicians to understand job status, additional work needed, and scheduling requirements
We are looking for an experienced Residential Service Plumber who is technically skilled, personable, motivated, and capable of independently managing service calls from start to finish.
Locations (3)
Virginia, United States
Washington, D.C., District of Columbia, United States
Maryland, United States
Compensation
FULL COMMISSION/Competitive Pay + Performance-Based Commission & Incentives (Based on Experience)
Responsibilities
Diagnose and repair residential plumbing systems.
Troubleshoot water pressure, leaks, drainage issues, and fixture failures.
Repair and replace toilets, faucets, sinks, showers, valves, and plumbing fixtures.
Diagnose, repair, and replace traditional and tankless water heaters.
Perform water heater maintenance, flushing, and component replacement.
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