Lead the overall strategic direction for Promega’s IT department, overseeing technology roadmap, AI strategy, knowledge systems, infrastructure, team leadership, cost and risk management, and stakeholder engagement.
Responsibilities
Co-create technology roadmap with CEO and executives
Develop and execute comprehensive IT strategy aligned with business strategy
Lead digital transformation initiatives
Build knowledge systems and open information access
Oversee development and implementation of new technological systems and infrastructure
Requirements
B.S. or M.S. in a technical area such as Computer Science, Technology Management, Operations Management, Information Technology
Nice to have: Biotechnology or life sciences industries
Lead the operations and management of the Enterprise Operations Center (EOC) supporting national security IT solutions for the Department of State.
Compensation
The proposed salary range for this position is: $120,800 - $265,800
Responsibilities
Lead the operations and management of the Enterprise Operations Center (EOC) to support all Tier II incidents, ensuring accurate logging and tracking into the Ticket Management System
Lead technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and specialized mission-critical applications
Lead the management, operation, and maintenance of core infrastructure services including cloud-based platforms across 350+ global facilities
Lead comprehensive database management support for designated CA databases including CCD and related database systems, ensuring optimal performance and availability
Lead monitoring of infrastructure system availability, coordinating with DT ENMOC across 350+ facilities supporting 40,000+ users to ensure seamless operations
Requirements
Bachelor's degree
Nice to have: prior experience supporting federal agencies
Nice to have: experience managing crisis response operations
Nice to have: executive-level reporting
Nice to have: professional certifications such as ITIL, CISSP, AWS/Azure
Lead the operations and management of the Enterprise Operations Center (EOC) to support all Tier II incidents, ensuring accurate logging and tracking into the Ticket Management System
Compensation
The proposed salary range for this position is: $120,800 - $265,800
Responsibilities
Lead the operations and management of the Enterprise Operations Center (EOC) to support all Tier II incidents, ensuring accurate logging and tracking into the Ticket Management System
Lead technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and specialized mission-critical applications
Lead the management, operation, and maintenance of core infrastructure services including cloud-based platforms across 350+ global facilities
Lead comprehensive database management support for designated CA databases including CCD and related database systems, ensuring optimal performance and availability
Lead monitoring of infrastructure system availability, coordinating with DT ENMOC across 350+ facilities supporting 40,000+ users to ensure seamless operations
Requirements
Bachelor's degree
Nice to have: prior experience supporting federal agencies
Nice to have: crisis response operations
Nice to have: executive-level reports during critical incidents
Nice to have: ITIL certifications
Principal Enterprise Observability and AIOps Architect - TS/SCI with Polygraph
General Dynamics Information Technology · Posted Nov 6, 2026
Designing and implementing an integrated observability and AIOps architecture that transforms telemetry into proactive, data-driven operational decisions.
Compensation
The likely salary range for this position is $157,250 - $212,750.
Responsibilities
Define enterprise observability principles, reference architecture, instrumentation standards, telemetry ownership, service model, retention, access, and integration patterns.
Architect metrics, logs, traces, synthetic monitoring, real-user/digital experience, network telemetry, security signals, events, topology, and change/incident context as an integrated operating system.
Define service-level indicators, SLOs, error-budget or equivalent reliability measures, leading indicators, alert policies, event correlation, and escalation behavior.
Design MEWI data flow and score architecture with Data, Analytics, Security, and Operations teams; ensure current score, trends, degradation drivers, and source evidence are reproducible.
Design closed-loop patterns that map monitors and score conditions to diagnosis, cataloged automation, post-action validation, ServiceNow logging, and human escalation.
Requirements
Bachelor's degree in Computer Science, Systems Engineering, Information Technology, Data Engineering, or related field
Nice to have: Dynatrace Implementation Professional
Senior ServiceNow Administrator supporting a federal customer with active Secret clearance, responsible for administration, configuration, maintenance, and operational sustainment of the ServiceNow platform across multiple environments.
Lead and manage IT program and contract operations for USINDOPACOM J6 at Camp H.M. Smith, ensuring compliance, performance, and stakeholder engagement.
Locations (2)
Camp H.M. Smith, Hawaii, United States
Oahu, Hawaii, United States
Compensation
$180,000 - $200,000
Responsibilities
Provide overall program leadership and oversight for contractor personnel supporting USINDOPACOM J6
Serve as primary on-site management representative and liaison between Five Rivers Analytics leadership, COR, and government stakeholders
Ensure contract performance aligns with PWS and contractual requirements
Develop and maintain program management processes, operational procedures, quality control measures, and performance improvement initiatives
Lead and support the growth of ServiceNow’s AWS business, driving sales, strategy, and partnership with enterprise customers in Insurance and Wealth Management.
Responsibilities
Create an AWS sales plan with Americas and Western EMEA leadership
Build trust and deep multi-tiered relationships with customers
Work with ServiceNow solution teams to develop solutions based on customer outcomes
Manage relationships between ServiceNow, AWS and executive-level customers
Present the value of the partnership and evangelize joint innovation use cases
Lead global account management for ServiceNow’s largest financial services clients, driving revenue growth and overseeing virtual teams across solution sales, consulting, support and professional services.
Responsibilities
Produce new business with defined set of ServiceNow’s largest existing accounts
Oversee executive relationship management for assigned accounts
Lead virtual teams including Solution Sales, Solution Consulting, Support and Professional Services
Oversee growth of global accounts and deployment of worldwide resources
Build trust and deep multi-tiered relationships with clients’ organization
Administer, maintain, and support ServiceNow across Development, Test, and Production environments, including platform upgrades, patching, and vulnerability remediation.
Manage users, groups, roles, and Access Control Lists (ACLs) in accordance with federal security policies and requirements.
Monitor platform performance, health, and availability while providing Tier 2/3 support and troubleshooting escalated technical issues.
Manage update sets, release management, and deployment processes across multiple ServiceNow instances.
Configure and maintain Business Rules, UI Policies, Client Scripts, Flow Designer workflows, Service Catalog items, and Service Portal components.
Requirements
Nice to have: ServiceNow Certified System Administrator (CSA)
Nice to have: ServiceNow Certified Implementation Specialist (CIS)
Bachelor's degree in information technology, Computer Science, Information Systems, Business Administration, Project Management, or a related discipline
Nice to have: Seven or more years of experience managing enterprise IT operations or federal IT programs
Nice to have: Previous experience supporting USINDOPACOM or other DoD organizations
Nice to have: Experience managing Firm-Fixed-Price contracts
Nice to have: Project Management Professional (PMP) certification
Chief Information OfficerPromega · Madison, US
IT ManagerTEKsystems · Dallas, US+10 more
Senior Enterprise Operations Center (EOC) LeadCaci · Ashburn, US
Senior Program ManagerAkima, LLC · Camp H.M. Smith, US+1 more