IT Service Management practices jobs

Systems Administrator, Senior

Valley Medical Center & Clinics · Posted Nov 10, 2026

Open

Renton, Washington, United States
Senior
5+ years

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Systems Administrator, Senior

Valley Medical Center & Clinics · Posted Nov 10, 2026

Open

Renton, Washington, United States
Senior
5+ years

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IT Support Specialist Lead

Shorr Packaging Corp. · Posted Nov 10, 2026

Open

Aurora, Illinois, United States
5+ years

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Lead IT support specialist responsible for advanced end-user support, incident resolution, and team coaching at Shorr Packaging.

Responsibilities

Provide advanced end-user support
Own and resolve incidents and service requests
Support local, remote, warehouse, and traveling employees
Troubleshoot Windows endpoints, business applications, hardware, printers, peripherals, network connectivity, VPN, MFA, mobile devices, collaboration tools
Provide support for Microsoft 365 services

Requirements

Associate degree or equivalent
Nice to have: ITIL 4 Foundation
Nice to have: CompTIA A+
Nice to have: CompTIA Network+
Nice to have: CompTIA Security+

Skills

Windows endpoints Printers Peripherals Mobile devices Microsoft 365 Exchange Online Teams

Digital Infrastructure Engineer

OLG · Posted Nov 9, 2026

Open

Sault Ste. Marie, Ontario, Canada
On-site
Full-time
CA$78K–CA$118K per year
3–5 years

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Oversee and support digital infrastructure for non-production environments, ensuring stability, security, and alignment with production architecture.

Compensation

78,400.00 - 117,600.00 CAD

Responsibilities

Oversee assessment, design, configuration, and ongoing support of digital infrastructure for non-production environments
Manage and support cloud-based infrastructure and platforms, focusing on Azure IaaS and PaaS services
Provide technical leadership for Adobe Experience Manager (AEM) Cloud Service environments, including CI/CD pipeline integration
Configure, manage, and optimize Cloudflare services to support web applications in hybrid cloud and on-premises architectures
Lead and support diagnosis and resolution of complex infrastructure, platform, and integration issues

Requirements

Post-secondary degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical discipline
Nice to have: Cisco Certified Network Associate (CCNA)
Nice to have: Microsoft Certified Azure Administrator

Skills

Microsoft Azure (IaaS, PaaS, SaaS)Adobe Experience Manager (AEM) Cloud Service

Manager, Service Delivery – Western Region

Intact FC · Posted Nov 9, 2026

Open

Calgary, Alberta, Canada
Hybrid
Full-time · Manager
CA$128K–CA$157K per year
10+ years

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Lead a multidisciplinary regional service delivery team to deliver workplace technology services across Western Canada, driving service excellence, automation, and employee experience.

Compensation

Salary range (but not limited to): 128,300 - 156,800 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 15% Share plan & other savings: up to 12% of salary or even more

Responsibilities

Lead, coach and inspire a multidisciplinary regional service delivery team responsible for onsite and remote technology support
Lead your team in understanding business needs, employee needs and service pain points, effectively translating them into impactful regional strategies and concrete improvement opportunities
Detail and execute the regional service roadmap with your team to improve workplace support, service request fulfilment, device lifecycle activities, collaboration technology and onsite technology readiness
Foster a “service ownership mindset” and elaborate data-driven strategies in close collaboration with teams in Service Desk, Workplace Technology, Cybersecurity, Network, Infrastructure, Asset Management and business operations
Build and foster alignment across regional stakeholders around service priorities, execution plans, operational standards and the delivery of a consistent employee experience across offices and remote locations

Requirements

Bachelor’s degree in Information Technology, Computer Science, business administration, service management or a related field, or any equivalent combination of education and experience

Senior System Administrator - DISA E-ICAM Program (Hybrid)

General Dynamics Information Technology · Posted Nov 8, 2026

Open

Fort Meade, Maryland, United States
Hybrid
Full-time · Senior
$110K–$149K per year
3+ years

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Providing Tier III operational support for the DoD Enterprise Identity, Credential, and Access Management (E-ICAM) program, ensuring availability, performance, security, and reliability of E-ICAM solutions.

Compensation

The likely salary range for this position is $110,500 - $149,500.

Responsibilities

Provide Tier III administration and technical support for the DoW E-ICAM production environment.
Troubleshoot and resolve complex incident tickets, service requests, system alerts, and production issues.
Work closely with engineers and other technical teams to diagnose and resolve issues requiring advanced analysis or specialized expertise.
Administer and support ICAM software, tools, platforms, and operating environments.
Support directory services and identity technologies, including LDAP, Active Directory, directory synchronization, permission groups, roles, and access controls.

Requirements

Bachelor’s Degree
Nice to have: SailPoint
Nice to have: federation
Nice to have: single sign-on
Nice to have: multifactor authentication

Skills

Access Management Communication IAM Tools

Site IT Lead

FMC Corporation · Posted Nov 7, 2026

Open

Manila, Philippines
5+ years

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Lead and manage site IT operations, provide Level 2 support, coordinate vendors, ensure cybersecurity and business continuity for FMC Philippines.

Responsibilities

Own day‑to‑day health, availability and user experience of site IT services
Provide hands‑on Level 2 support for hardware, Windows endpoints, mobile devices, Microsoft 365 services, approved business applications and collaboration tools
Coordinate with Service Desk, global support teams, managed service providers and vendors to ensure stable and reliable services
Lead technology onboarding, transfers and offboarding
Maintain accurate site documentation, support procedures, knowledge articles, service information and escalation paths

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent relevant experience
Nice to have: ServiceNow
Nice to have: Microsoft Intune
Nice to have: Microsoft Entra ID
Nice to have: Power BI

Skills

Windows endpoints Microsoft 365 identity and access networking

Systems Administrator, Senior

Systems Administrator, Senior

Responsibilities

Requirements

Skills

Benefits

IT Support Specialist Lead

Responsibilities

Requirements

Skills

Digital Infrastructure Engineer

Compensation

Responsibilities

Requirements

Skills

Manager, Service Delivery – Western Region

Compensation

Responsibilities

Requirements

Senior System Administrator - DISA E-ICAM Program (Hybrid)

Compensation

Responsibilities

Requirements

Skills

Site IT Lead

Responsibilities

Requirements

Skills

Benefits

Skills

Benefits

Benefits