IT Ticketing Systems jobs

Service Desk Support Specialist

Southwind · Posted Nov 13, 2026

Open

Mission, Kansas, United States
On-site
Full-time · Entry
$18–$22 per hour

Service Desk Support Specialist

Southwind · Posted Nov 13, 2026

Open

Mission, Kansas, United States
On-site
Full-time · Entry
$18–$22 per hour

Service Desk Analyst

trainingbasket · Posted Nov 13, 2026

Open

Remote, India
Remote
Full-time · Entry

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Provide Level 1 technical support to employees and clients through calls, emails, chat, and ticketing systems.

Responsibilities

Identify, troubleshoot, and resolve hardware, software, and network-related issues
Log, track, prioritize, and manage IT support tickets
Assist users with system login, password resets, email configuration, and application access
Troubleshoot Windows operating systems, MS Office, printers, and other IT applications
Diagnose basic LAN, Wi-Fi, VPN, and connectivity issues

Skills

Windows operating systems Computer hardware and software troubleshooting LAN WAN TCP/IP DNS DHCP MS Office Outlook Active Directory

VDI/VMware Horizon Administrator

ISPA Technology · Posted Nov 14, 2026

Open

Panama City Beach, Florida, United States

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Support the administration, maintenance, and troubleshooting of enterprise Virtual Desktop Infrastructure (VDI) environments.

Compensation

Competitive salary packages with bonus potential.

Responsibilities

Install, configure, administer, and troubleshoot VMware Horizon VDI environments.
Manage virtual desktop pools, golden images, user profiles, and virtual application deployments.
Perform system maintenance, hypervisor patching, vulnerability remediation, and performance monitoring.
Monitor virtual storage, host resources, and system performance to identify and resolve technical issues.
Implement security best practices, access controls, and compliance requirements across VDI environments.

Skills

VMware Horizon Virtual Desktop Infrastructure (VDI)virtualization technologies hypervisors system administration system patching performance monitoring

Desktop Support Analyst I

DYOPATH · Posted Nov 11, 2026

Open

Whitsett, North Carolina, United States
On-site
Full-time · Entry
$24–$24 per hour

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Provide hands-on technical support for desktops, laptops, software, printers, scanners, and other peripherals while delivering an exceptional end-user experience.

Compensation

$24/hour

Responsibilities

Provide technical support for desktops, laptops, printers, scanners, and other peripherals
Analyze and troubleshoot end-user incidents, service requests, hardware issues, and software problems
Provide desktop and end-user support in person, over the phone, and through chat
Install, configure, deploy, maintain, and troubleshoot company PCs, laptops, software, and peripheral devices
Create, receive, track, and resolve incidents, tasks, and service requests using IT ticketing systems

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field
four years of comparable IT work experience
Nice to have: SharePoint experience

Skills

Computer hardware troubleshooting Software and application troubleshooting Desktop support End-user technical support

Systems Administrator

MKS2 Technologies · Posted Nov 10, 2026

Open

Wilmington, North Carolina, United States
On-site
Full-time · Mid
$90K–$90K per year
4+ years

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Provide on-site technical support for the CASTLE-NET program, managing IT infrastructure and end-user technology across field offices.

Compensation

Salary: $90,000 + 15 Days of PTO, 11 Federal Holidays, Immediate 401k Match, Full Benefits and More!

Responsibilities

Deploy to CASTLE-NET program field offices to perform IT infrastructure and end-user device wellness checks.
Evaluate network connectivity and performance and identify potential technical issues.
Inspect, test, and troubleshoot conference room technology and associated IT equipment.
Provide hands‑on support for desktops, laptops, peripherals, and other end‑user devices.
Troubleshoot hardware, software, network, and connectivity issues.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field
Nice to have: CompTIA A+ certification
Nice to have: Microsoft certifications

Skills

Computer hardware and peripherals Operating systems and software troubleshooting Network connectivity and troubleshooting

IT Support Specialist

Insurance Claim HQ (Hair Shunnarah Trial Attorneys) · Posted Nov 10, 2026

Open

Metairie, Louisiana, United States
On-site
Full-time
$55K–$65K per year

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Provide on‑site and remote technical support for a law firm’s technology needs.

Compensation

Salary: $55,000–$65,000 per year

Responsibilities

Perform IT ticket triage, prioritization, and resolution
Provide on‑site and remote technical support to employees across multiple states
Troubleshoot hardware, software, network, and connectivity issues
Manage user accounts, access permissions, and onboarding/offboarding technology needs
Install, configure, and maintain workstations, software, and other IT equipment

Skills

Microsoft operating systems TCP/IP DNS DHCP workstation hardware CompTIA A+CompTIA Network+IT ticketing systems enterprise infrastructure

IT Systems Engineer

Lightning AI · Posted Nov 9, 2026

Open

New York City, New York, United States
On-site
Full-time
$90K–$104K per year
2–4 years

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Support and administer internal IT systems for Lightning AI employees, including device management, application provisioning, and network troubleshooting.

Compensation

The anticipated annual base salary range for this role is: $90,000—$104,000 USD

Responsibilities

Provide responsive, hands‑on technical support to employees via IT ticketing system
Troubleshoot issues with devices, applications, authentication and connectivity
Provision, configure and maintain Windows and macOS devices
Administer business applications such as Google Workspace, Slack and JumpCloud
Support office networking, wireless connectivity, conference room technology and other IT equipment

Requirements

Nice to have: Okta
Nice to have: Microsoft Entra ID
Nice to have: automated onboarding
Nice to have: offboarding
Nice to have: account provisioning

Skills

Windows macOS JumpCloud Google Workspace Microsoft 365

It Support Specialist

TEKsystems · Posted Nov 3, 2026

Open

Naperville, Illinois, United States
On-site
Contract · Mid
$25–$30 per hour
3–5 years

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Provide dedicated executive-level IT support to senior leaders and end users, including on-call rotation and occasional travel to remote office locations.

Compensation

The pay range for this position is $25.00 - $30.00/hr.

Responsibilities

Provide white-glove technical support for executive leadership and end users
Support Windows and Mac environments, including operating systems, desktop applications, and hardware
Configure, deploy, upgrade, and troubleshoot desktops, laptops, peripherals, and software applications
Perform PC imaging, system setup, and user onboarding/offboarding support
Diagnose and resolve issues related to PCs, printers, mobile devices, and other end-user technologies

Requirements

Nice to have: Previous experience providing direct support to executive leadership (VP level or higher)
Nice to have: Strong understanding of networking concepts and troubleshooting methodologies
Nice to have: Experience supporting Windows and Mac environments in a corporate setting
Nice to have: Knowledge of Microsoft 365, mobile device management platforms, and enterprise IT processes
Nice to have: Experience configuring, deploying, and troubleshooting hardware, peripherals, and software

Skills

Help Desk / Desktop Support