Own lifecycle growth for SpaceXSI products, driving activation, conversion, retention and revenue through data-driven experiments and multi-channel messaging.
Compensation
Annual Salary: $216,000 - $297,000 USD
Responsibilities
Own lifecycle end to end across our suite of products: Grok, Grok Build, Grok Bot, X and the API, from activation and conversion to paid through team expansion, retention and winback.
Use SQL and product data to size opportunities, build the audiences and triggers behind each program, and prove what actually drove revenue.
Architect multi-step, cross-channel programs across email, push and in-app, with event-based triggers, branching and suppression logic, and personalization drawn from product usage, plan and billing state, and company and role enrichment.
Drive and continuously improve the data model lifecycle runs on, including identity, events, attributes and eligibility, and partner with engineering on the warehouse syncs, APIs and webhooks that keep it accurate in real time.
Run every program as an experiment with a proper holdout, measure incremental lift, and make judgment calls when a result is inconclusive.
Lead the design, execution, and optimization of digital customer success programs that accelerate onboarding, activation, and adoption for Vanta’s customers.
Compensation
Industry-competitive salary and equity
Responsibilities
Own end-to-end digital customer success programs such as cohort onboarding and one-to-many activation
Design, build, and optimize scalable email communications across onboarding, activation, and adoption stages
Partner with Customer Success, Product, Education, Marketing, and Community to tailor programs to customer segments and risk signals
Measure program performance against onboarding, activation, engagement, and time-to-value goals
Partner on activation strategy and own digital program execution for product launches and strategic adoption initiatives
A Senior CRM Manager role within the Product Growth team focused on owning growth pods (Repeat Phones and Digital Lending) before transitioning into Lifecycle CRM management.
Locations (4)
Kenya
Nigeria
Uganda
Ghana
Responsibilities
Build and run multi-channel campaigns (SMS, WhatsApp, push, in-app) in CleverTap against pod goals
Track funnel performance and flag drop-off points to the pod lead you're supporting
Run structured experiments (creative, audience, incentive, or timing) with clear hypotheses
Turn what works into documented playbooks the next person can pick up
Lead the client experience product strategy, roadmap, and outcomes for a non-clinical behavioral health platform.
Compensation
The total target base compensation for this role will be between $125,000 and $225,000 per year at the commencement of employment.
Responsibilities
Own the product strategy, roadmap, and outcomes for the non-clinical client experience, from intake through aftercare
Lead a cross-functional pod (engineering, design, and vendor partners), setting priorities and holding a high bar for what ships
Partner with CX, Care Experience, Discharge/Care Navigation, Health Information Management, Clinical, and RCM leaders to find friction and turn it into product solutions with measurable impact
Define and track success metrics (client and parent NPS, care delivery cost per session, DAUs, % of work automated, quality SLAs), and use data and client feedback to guide trade-offs
Evaluate and manage AI and communications vendors, including build-vs-buy decisions, evals, and performance accountability
Operational hub for content operations, managing agency coordination, HTML/asset validation, channel adaptation, and brand compliance for ex-PSA and ex-FCA communications across the Enlarged Europe region.
Responsibilities
Coordinate with external creative/digital agencies to ensure timely delivery of HTML assets aligned with brand guidelines
Ensure quality control and brand compliance for content and assets
Manage operational content management for selected ongoing campaigns and communication channels
Support implementation, testing, and optimization of newly introduced communication channels
Participate in operational workstreams for specific innovation projects such as GenAI-driven content adaptations and Chatbot campaign deployment
Own Bitpanda’s CRM campaigns from brief to result across email, push, in-app banners and stories. You will turn retention, monetisation and lifecycle plans into live, multi-market journeys in Braze, run the campaign calendar across the teams that brief us, and make sure every send is built right, approved and measured.
Locations (3)
Vienna, Vienna, Austria
Barcelona, Catalonia, Spain
Kraków, Lesser Poland Voivodeship, Poland
Compensation
Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
Responsibilities
Build and launch campaigns in Braze across email, push, in-app banners and stories: segmentation, canvases, templates, personalisation and testing.
Own the channel mix for every campaign, choosing the right channel, sequence and frequency for each audience and using test results to keep refining it.
Lead the Customer Operations / Engagement Operations team to design, build, govern, and optimise automated customer journeys and campaigns using Braze, ensuring compliance, scalability, and high performance.
Responsibilities
Lead, develop and set priorities for the Customer Operations / Engagement Operations team
Own the operational delivery of lifecycle, automated and tactical customer campaigns
Build and optimise scalable customer journeys, workflows, segmentation and personalisation strategies in Braze
Establish robust campaign governance, approval processes, QA standards and documentation
Oversee audience selection, suppression logic, frequency management and contact policies
Lead and guide clients’ CRM and marketing teams in defining and executing CRM strategies on the Xtremepush platform.
Responsibilities
Lead client stakeholders in defining CRM and lifecycle strategies aligned to commercial and marketing objectives
Design, build, configure and optimise customer journeys, campaigns, audience segments and decisioning logic on the Xtremepush platform
Collaborate with Business Analysts, Data Analysts and technical teams to ensure campaigns are supported by accurate data and clear requirements
Support the migration of existing campaigns, journeys and decisioning rules from legacy platforms
Define campaign objectives, success measures and testing approaches, then monitor performance to improve targeting, engagement, conversion and retention
Requirements
Relevant qualification in marketing, digital marketing, business or a related discipline
Run the campaign calendar across markets with Growth Operations and the regional market leads.
Coordinate copy, localisation and compliance approvals so campaigns ship on time and correctly.
Own QA before every send and report on performance against our shared Growth KPIs afterwards, turning results and learnings into improvements to the lifecycle strategy.
Flexibility to work where you thrive – Hybrid working model with onsite collaboration and remote work, 25 days per year to work from a city or country of your choice
Reward for your impact – competitive total compensation package with stock option plan
Support for your mental wellbeing – confidential coaching, counselling, and mental health resources
Time to recharge – additional paid time off
Continuous learning and growth – unlimited access to Udemy courses
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