Referso Jobs

E-Commerce Optimization & Personalisation Manager

Pandora · Posted Nov 9, 2026

Open

Paris, Île-de-France, France
Hybrid
Contract
8+ years

E-Commerce Optimization & Personalisation Manager

Pandora · Posted Nov 9, 2026

Open

Paris, Île-de-France, France
Hybrid
Contract
8+ years

Marketing Automation Journey Lead

Financial Times · Posted Nov 9, 2026

Open

London, England, United Kingdom
Hybrid
Full-time

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Lead the design, optimisation and orchestration of marketing automation journeys for the FT’s Consumer and B2B subscription businesses.

Responsibilities

Partner with Lifecycle Marketing and other collaborators to understand business objectives, customer needs, target audiences and lifecycle challenges.
Translate strategic briefs into effective automation opportunities, challenging proposed solutions where necessary to address the underlying customer or commercial problem.
Maintain a comprehensive view of the automated journey portfolio, ensuring journeys, campaigns, triggers and customer or account states work together coherently.
Map and visualise customer journeys, identifying gaps, overlaps, friction and opportunities to improve reach, relevance and effectiveness.
Determine whether objectives are best achieved by optimising existing journeys, introducing new pathways, adjusting triggers, content or sequencing, or retiring existing activity.

Requirements

Nice to have: subscription
Nice to have: digital media
Nice to have: recurring revenue
Nice to have: Bloomreach
Nice to have: Salesforce Marketing Cloud

Skills

Marketing automation CRM

E-Commerce Optimization & Personalisation Manager

Pandora · Posted Nov 9, 2026

Open

Paris, Île-de-France, France
Hybrid
Contract · Manager
8+ years

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Lead the Western Europe Optimization & Personalisation team during a maternity cover, focusing on strategic leadership, people management, and delivery across experimentation and CRO.

Compensation

Contract Type: Fixed-Term Contract — Maternity Cover

Responsibilities

Own and drive the Western Europe experimentation and CRO roadmap across France, Spain and Portugal.
Identify customer journey friction points and growth opportunities using web analytics, qualitative insight, customer feedback, and business priorities.
Lead the end-to-end testing lifecycle, from ideation and design through implementation, QA, monitoring, analysis validation, recommendations and scaling.
Drive personalisation opportunities across content, product recommendations, segmentation, and customer journeys.
Partner with D2C teams on Salesforce merchandising, campaign launch optimization, data capture and basket abandonment opportunities.

Requirements

Nice to have: Salesforce merchandising
Nice to have: Salesforce Commerce Cloud
Nice to have: French
Nice to have: Spanish

Skills

e-commerce optimization CRO personalisation

Senior Specialist: CVM Base Management

Vodafone · Posted Nov 9, 2026

Open

Midrand, Gauteng, South Africa
Senior
5–7 years

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Senior Specialist in CVM Base Management responsible for ideating and delivering product enhancements, managing commercial roadmap, and driving revenue performance in the consumer segment.

Responsibilities

Conceptualise, document and deliver new enhancements to contextual marketing products.
Manage the commercial roadmap for customer value management programmes.
Drive innovation within the team.
Provide periodic feedback in the form of PowerPoint presentations to exco.
Review, analyse and evaluate success of initiatives against key KPIs.

Requirements

Matric essential
A relevant 3-year degree or equivalent in BSc, BCom, Engineering, Actuarial Sciences, Mathematics, etc.
Nice to have: Consulting experience

Skills

CVM Direct Marketing Personalisation cross- and up-sell Excel PowerPoint

Benefits

Senior Marketing Manager - Lifecycle

Latitude Financial Services · Posted Nov 6, 2026

Open

Melbourne, Victoria, Australia
Hybrid
Senior

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Lead lifecycle marketing strategy for the Money business, driving cross‑sell, retention and win‑back programs.

Responsibilities

Lead the Money lifecycle growth strategy, translating customer opportunities into a prioritised campaign roadmap.
Develop cross‑sell, top‑up, retention and win‑back programs that grow revenue and customer value.
Build targeted propositions and personalised campaigns across CRM, email, SMS, digital, direct and other below‑the‑line channels.
Establish trigger‑based and always‑on journeys, partnering with data and product specialists on segmentation, propensity modelling and next‑best‑action opportunities.
Improve application completion through communications that address barriers in the customer journey.

Skills

Lifecycle marketing CRM customer insight segmentation propensity modelling personalisation targeted customer journeys

Content and Optimisation Manager

ASOS · Posted Nov 9, 2026

Open

London, England, United Kingdom
On-site
Contract

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Lead and optimise onsite content and experimentation across 12 markets to drive customer engagement and business impact.

Responsibilities

Develop and drive experimentation roadmap
Lead A/B, segmentation and personalisation tests
Streamline homepage, campaign and trading content delivery
Develop homepage experience strategies
Optimise customer journeys

Skills

Experimentation A/B testing Segmentation Personalisation Adobe Mixpanel CMS Sitecore Content delivery Data insight Stakeholder management Sitecore

Senior Product Analyst

Zilch (Zilch Technology Limited) · Posted Nov 6, 2026

Open

United Kingdom
Hybrid
Full-time · Senior
5+ years

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Lead analytics for Zilch’s Merchant domain, driving data‑driven product decisions and merchant performance.

Responsibilities

Own analytics for Merchant domain
Analyse customer shopping journey
Design and analyse experiments
Build measurement framework
Partner with Product and Commercial

Skills

SQL A/B testing Experimentation Segmentation Targeting Personalisation Recommendation systems Data science Data engineering

Benefits

Pension scheme
Death in Service scheme
Income Protection
Share Options Scheme
5% back on in‑app purchases

Cross Category Sell-Out Specialist - North UK (12 months maternity cover)

EssilorLuxottica Group · Posted Nov 6, 2026

Open

Birmingham, England, United Kingdom
Contract

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Responsible for driving in‑store performance and patient‑level value across Tier 1 and Tier 2 practices in the North UK region.

Responsibilities

Drive Sell‑Out Performance in Tier 1 & Tier 2 Practices
Partner with Strategic Partnership Managers to deliver measurable sell‑out growth within key accounts
Increase conversion rates, average order value, and premium product uptake
Identify in‑store performance gaps and implement targeted improvement plans
Support practices in maximising the value of every patient interaction

Requirements

Nice to have: experience with digital dispensing tools (Visioffice)

Skills

optical dispensing practice development retail training lens technologies personalisation patient journeys presentation skills

Campaign Platform Architect

dentsu Mexico · Posted Nov 5, 2026

Open

London, England, United Kingdom
Hybrid
Full-time · Manager
5+ years

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Lead Salesforce Marketing Cloud implementation and transformation projects, designing architecture, solution design, integration, and governance across multiple clients.

Compensation

As well as a competitive salary, the candidate will enjoy a benefits package that they can tailor to their needs

Responsibilities

Lead architecture and solution design of Salesforce Marketing Cloud implementations
Translate business, marketing, campaign, data, security, and operational requirements into scalable SFMC solution designs
Produce clear architecture documentation, including solution designs, data models, integration designs, data-flow diagrams, security models, environment strategies, and deployment approaches
Provide strategic consultancy on SFMC platform and data use
Support business growth by improving efficiency and enhancing reusable components

Skills

Salesforce Marketing Cloud Journey Builder Contact Builder Automation Studio Email Studio Content Builder

Personalisation Operations Executive

RS Group · Posted Nov 4, 2026

Open

Corby, England, United Kingdom +1 more
Hybrid
Full-time

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Support stakeholders in defining audiences for personalisation use cases, ensuring accurate sizing, segmentation logic, and CDP best practice. Coordinate personalisation campaigns to deliver consistent customer experiences, managing priorities, eligibility rules, and suppression logic. Advise teams on the effective use of personalisation technologies, creating guidance, documentation, and best-practice frameworks. Deliver coaching and training to increase adoption, capability, and effectiveness across the organisation. Partner with stakeholders and the Product Owner to identify and prioritise customer data and attribute requirements. Support the build, QA, deployment, and ongoing orchestration of personalisation use cases. Own and operate support frameworks that enable stakeholders to successfully deliver personalisation initiatives. Collaborate with Data & Analytics teams to measure performance, demonstrate value, and drive continuous optimisation of personalisation activities.

Locations (2)

Corby, England, United Kingdom
United Kingdom

Responsibilities

Support stakeholders in defining audiences for personalisation use cases
Coordinate personalisation campaigns
Advise teams on effective use of personalisation technologies
Deliver coaching and training
Partner with stakeholders and Product Owner

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