Provide technical support and manage Intune, SCCM, and AVD environments, ensuring roadmap delivery, security compliance, and end‑user computing excellence.
Drive delivery of roadmap initiatives on schedule and in accordance with established quality standards.
Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development process adherence and performance.
Provide last tier support for operations and support teams, including root cause analysis and preventative analysis.
Provide technical support with expert knowledge and act as an escalation point for the Desktop Operations team and anything related to the End User Computing environment, focusing on our Endpoint Security Protection, and application management.
Create and manage Intune policies for application deployment, device compliance, and security configurations.
Requirements
Bachelor’s degree from an accredited college or university