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Provide high quality, face-to-face IT services to students and staff based on one of the GBS campuses.
Provide technical support in moving and setting up of Audio Visual and IT equipment as required.
Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary.
Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate.
Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules.

Skills

internet security data privacy principles CompTIA Network+CompTIA Security+installation of operating systems software

Service Desk Technician

Primoris Services Corporation · Posted Jun 3, 2026

Open

Acheson, Alberta, Canada
Hybrid
Full-time · Associate
3–5 years

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The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and resolving related issues.

Responsibilities

Provide timely, knowledgeable assistance for technical inquiries, on premise and remotely
Troubleshoot system failures, debugging, and repair as well as analyze technical grievances, providing suitable solutions and/ restore required functionality
Staging, deployment, and reclamation of various technological equipment (workstations, routers, printers, etc.)
Maintaining and repairing technological equipment and peripheral devices, including software and driver configuration
Provide end user orientation and guidance for operation of new software and computer equipment

Requirements

Associate Degree
BSc
BA
Computer Science
Engineering

Skills

Computer systems IT components Internet security Data privacy principles Active Directory

Internet security jobs

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