A passionate and detail-oriented Front Desk Receptionist to join the Front Office team for the 2027 season, responsible for welcoming and registering hotel guests, explaining accommodations, and assisting with payment arrangements and departures.
Compensation
Competitive Salary and comprehensive Benefits Package.
Responsibilities
Perform all Front office duties during all shifts (morning, evening, and night)
Check in guests in a seamless, friendly and engaging manner
Assure the guest is assigned correct room type and correct rate is being charged
Offer assistance with hotel orientation explaining facilities
Engage with guest to obtain relevant preferences and update profile
Lead the shift and take ownership of guest preferences, ensuring a high standard of service is provided at all times, overseeing day-to-day operations, and acting as a privileged point of contact for guests experiencing difficulties.
Compensation
Competitive Salary and comprehensive Benefits Package.
Responsibilities
Lead the shift and take ownership of guest preferences
Oversee the day-to-day operation leading the shift and handovers
Handle VIP guests of the hotel and review daily arrivals and departures
Take immediate steps to handle and resolve any guest complaint or incident
Direct and control the activities of the Front Desk team, manage Front Desk shifts, and act as the Manager on Duty when senior managers are unavailable at Four Seasons Astir Palace Hotel Athens for the 2027 season.
Compensation
Competitive Salary and comprehensive Benefits Package.
Responsibilities
Direct and control the activities of the Front Desk team
Manage Front Desk shifts
Act as Manager on Duty when senior managers are unavailable
Respond to guest requests by accurately assessing their needs and adding personalized recommendations
Maintain complete knowledge of all hotel features/services, hours of operation, room types, rates, and daily house count
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; aids customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Compensation
Competitive Salary, wages, and a comprehensive benefits package
Responsibilities
Checks in guests in an efficient and friendly manner
Checks out guest at end of stay
Maintains a balanced bank assigned by the hotel
Handles all guest interactions with the highest level of hospitality and professionalism
Utilizes a variety of computer systems to check guests in and out
Requirements
College degree preferably specializing in Hospitality major