Support the Community Director in managing an affordable housing community, handling financial administration, compliance, leasing, and resident relations.
Responsibilities
Support management of the property's operating budget
Assist in maintaining physical occupancy at or above budgeted levels through proactive leasing and retention support
Support the delinquency (DQ) process, including proactive rent collection efforts such as door-to-door visits, phone calls, and text outreach to delinquent residents, with resident account notes updated weekly
Assist the Community Director with the eviction process when necessary, including follow-up with the local attorney, in accordance with company and legal requirements
Support execution of the property's action plan, tracking follow-through on assigned initiatives
Lead a portfolio of up to 800 units, driving operational excellence, financial performance, and resident satisfaction while leading property-level teams and ensuring compliance with LIHTC and affordable housing regulations.
Responsibilities
Lead and supervise Property Managers, Assistant Property Managers, leasing teams, and maintenance personnel across assigned properties
Conduct weekly operations meetings, site walk-throughs, and performance check-ins
Delegate tasks aligned with priorities and KPIs
Partner with HR on hiring, onboarding, training, and corrective action
Lead training, coaching, development, and retention of teams, including performance reviews
Oversee the day-to-day operations of an affordable housing community totaling 228 units in Roanoke, VA, including marketing, leasing, recertification, and administrative functions.
Oversee day-to-day operations of an elderly/disabled apartment community, manage staff, maintain resident relationships, and ensure financial and operational success.
Responsibilities
Lead and manage property staff, providing training, performance feedback, and conducting annual performance reviews.
Foster a positive and productive team environment.
Maintain positive and professional communication with residents, prospective tenants, vendors, and retail space tenants.
Serve as a key point of contact for the broader community.
Supervise rent calculations, rent collections, and handle notices for delinquent payments.
Responsible for protecting, maintaining, and enhancing the value of an affordable housing asset while maximizing the living experience for residents by directing operational activities.
Compensation
Hourly, plus Benefits and Bonus eligibility
Responsibilities
Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.
Strive for improvements in community performance to meet or exceed annual financial and operational goals.
Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.
Develop working income for operating the property by managing cash flow requirements and leasing strategy.
Conducts regular onsite audits consisting of sampling tenant files to ensure compliance with program documents, financing restrictions, LIHTC requirements, HUD Regulations, TDHCA Regulations, and TAA requirements.
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