The Partner Success Manager (PSM) serves as a mission-critical technical liaison for Independent Software Vendor (ISV) partners building and scaling applications on the Salesforce AppExchange. Operating at the intersection of partner relationships and platform engineering, the PSM champions technical health, orchestrates critical issue resolution, and safeguards partner customer experience.
Compensation
The typical base salary range for this position is $80,900 - $122,300 annually.
Responsibilities
Triage, orchestrate, and quarterback high-impact technical investigations stemming from major Salesforce product releases, platform bugs, and complex dependency issues.
Partner closely with PAMs as the technical anchor on shared named accounts.
Participate in a pooled escalation rotation to assist internal stakeholders with urgent, high-visibility partner challenges.
Guide partners on foundational ISV platform tools, environments, and program benefits—including Scratch Orgs, Partner Business Orgs (PBOs), and Large Data Volume (LDV) test orgs—to help them preempt release blockers and improve architecture resilience.
Advocate for partner priorities internally, bridging communication gaps across Technology, Product Management, and Technical Support to resolve persistent bottlenecks and mitigate customer-impacting platform disruptions.
Senior Salesforce Field Service Developer with strong technical and implementation experience to design and deliver enterprise Field Service solutions.
Responsibilities
Design, configure, and develop Salesforce Field Service solutions.
Configure Work Orders, Service Appointments, Service Resources, Skills, Territories, and Operating Hours.
Implement scheduling, dispatching, routing, and optimization solutions.
Configure and customize Field Service mobile capabilities.
Develop custom functionality using Apex, LWC, Flows, SOQL, and Salesforce APIs.
Requirements
Nice to have: Salesforce Certified Platform Developer
Nice to have: Salesforce Certified Agentforce Field Service and Operations Consultant
Nice to have: Advanced Field Service Accredited Professional
Nice to have: Salesforce Certified Agentforce Service Consultant
Nice to have: Salesforce Certified Platform Developer II
Help design, build and continuously improve the clients online platform.
Research, suggest and implement new technology solutions following best practices/standards.
Take responsibility for the resiliency and availability of different products.
Be a productive member of the team.
Location: Bangalore, Noida, Chennai
Requirements
Salesforce LWC Developer with 6-8 years of experience in Salesforce Lightning Web Components (LWC) development.
Benefits
A challenging, innovating environment.
Opportunities for learning where needed.
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues, focusing on greenfield development on Salesforce, building backend microservices, API-led integrations, and orchestration layers.
Responsibilities
Development and delivery of high-quality software solutions using industry aligned programming languages, frameworks, and tools.
Cross-functional collaboration with product managers, designers, and other engineers to define software requirements and devise solution strategies.
Participate in code reviews and promote a culture of code quality and knowledge sharing.
Adherence to secure coding practices to mitigate vulnerabilities.
Implementation of effective unit testing practices.
Requirements
Nice to have: Financial Services domain experience
Desarrollar y mantener funcionalidades Salesforce utilizando Apex, SOQL, Lightning Web Components (LWC), Visualforce y otras tecnologías presentes en la plataforma
Analizar y resolver incidentes técnicos en ambientes productivos, identificando causas raíz mediante revisión de logs, código, configuraciones y datos
Investigar el funcionamiento de soluciones existentes, identificando dependencias entre triggers, Flows, clases Apex e integraciones antes de realizar modificaciones
Desarrollar y mantener automatizaciones mediante Salesforce Flow, triggers y procesos batch
Implementar, mantener y diagnosticar integraciones REST y SOAP con sistemas externos
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